Case Manager

POSITION SUMMARY The Contingency Management Case Manager supports client engagement and serves as a liaison between the agency and the Department of Mental Health and Addiction Services ensuring accurate and timely communication. Duties include community linkages fulfillment of basic needs and supports of the CM $21EDUCATION AND EXPERIENCE/QUALIFICATIONS High School diploma with 2 years of progressively responsibly work experience is required. Bachelors degree attention to detail accurate thorough and persistent follow through with all activities and able to respond professionally at all times through written and verbal ability to collaborate and function as a part of an integrated care team demonstrating knowledge and application of the principles and best practices in care ability to maintain therapeutic CTSCHEDULEPart time 20 hoursEMPLOYEE BENEFITSAt Wheeler were committed to not only supporting your career growth but also ensuring your well-being and security. Heres how we invest in you:Nurture Your Health:Access to wellness programs to support your physical and mental healthSecure Your Future:403(b) Plan with contributions from the companyFuel Your Career Growth:Access training and development opportunitiesMaintain Work-Life Harmony:Recharge with generous paid time offAccess free and confidential counseling through our Employee Assistance Program (EAP)ESSENTIAL DUTIES AND RESPONSIBILITIESServes as liaison between the program and the DHMAS referral source point of contact for the referral source and provides information as with clinical/program staff referral sources and clients to support enhanced engagement and retention of individual case management sessions to increase the probability of service completion goal attainment and effective life toxicology tests (as needed) at the prescribed frequency for each client. Documents results immediately in Wheelers electronic health record and any system required through outreach and support to the difficult-to-engage clients by phone calls and texts if knowledge of internal and external levels of care referral processes and resources. Makes clinically appropriate referrals for identified service needs in a timely direct service productivity goals as defined by program. Demonstrates knowledge of program/department/agency goals and target outcomes and adheres to practice standards and to data collection and reporting all trainings specifically related to CM implementation utilizing best practices by adhering to model fidelity and program clients in a professional manner providing clear explanation of program guidelines and provides other assistance as needed to support client accountability to ensure administrative functions and daily procedures are timely and accurate data entry adhering to contract routine administrative duties including but not limited to copying mailing filing faxing and processes and follows up on various results as and verifies releases to maintain timely communication with referral team meetings and participates in client centered strengths-based presentations/ with Director of Behavioral Health in facilitating all state and funder positive professional relationships with referral sources. Attends meetings with referral sources as to develop knowledge and understanding about the history traditions values family systems and artistic expression of groups served as well as uses appropriate methodological approaches skills and techniques that reflect an understanding of culture.