Case Manager (Employment Law)

Omega Law Group is a prestigious employment law firm serving California. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation compassion and expertise we have gained a reputation as one of the leading law firms in employment law and personal injury. To learn more please visit our website: .

Position Overview:

The Employment Case Manager plays a critical role in supporting the Employment Law Department by assisting attorneys and clients throughout the lifecycle of employment-related matters. This position serves as a primary point of contact for clients helps gather and organize case-related information and documentation coordinates communications and supports the overall progression of claims from intake through resolution.

The ideal candidate is highly organized detail-oriented empathetic proactive and able to manage multiple priorities in a fast-paced legal environment.

Responsibilities:

Client Communication & Support

• Serve as a primary point of contact for clients regarding case status updates and requests for information.
• Maintain regular communication with clients via phone text email and other communication platforms.
• Gather detailed information from clients regarding employment-related claims incidents damages timelines and supporting facts.
• Request collect review and organize client documents and records.
• Follow up with clients for missing information and documentation.
• Assist clients with completing forms questionnaires declarations and other case-related materials.
• Maintain professionalism empathy and confidentiality in all client interactions.

Case Development & Investigation

• Gather and organize evidence and documentation relevant to employment matters.
• Send personnel demands and document requests to defendants employers insurance carriers and third parties.
• Contact witnesses and gather statements or additional information related to claims.
• Coordinate collection of employment records payroll records personnel files disciplinary records and related documentation.
• Assist attorneys with factual investigation and case development.
• Prepare case summaries chronologies and status updates for attorney review.
• Identify missing documentation or potential issues and escalate them to attorneys as appropriate.

Case Management & Administrative Support

• Maintain accurate and organized electronic case files.
• Update case management systems with notes documents tasks deadlines and communications.
• Monitor and assist with deadlines follow-ups and task completion.
• Coordinate meetings appointments interviews and client calls.
• Draft routine correspondence and case-related communications.
• Assist with preparation of demand packages and supporting documentation.
• Work collaboratively with attorneys legal assistants and department staff to ensure cases progress efficiently.
• Assist with intake and onboarding of new employment matters as needed.

Additional Responsibilities

• Support attorneys with pre-litigation and litigation-related tasks as assigned.
• Assist in identifying opportunities to improve workflows client experience and department efficiency.
• Maintain compliance with firm policies procedures and confidentiality requirements.
• Perform additional duties and special projects as assigned by management.

Qualifications:

Education & Experience

• High school diploma or equivalent required; college coursework or degree preferred.
• Prior experience in a law firm legal support employment law personal injury or case management role preferred.
• Experience working with sensitive and confidential information preferred.

Knowledge Skills & Abilities

• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple cases and priorities simultaneously.
• Strong attention to detail and follow-through.
• Ability to work independently while also collaborating within a team environment.
• Professional and empathetic client service skills.
• Proficiency with Microsoft Office Google Workspace and case management software.
• Ability to adapt to changing priorities and department needs.
• Bilingual skills are a plus but not required.

Physical & Work Requirements

• Prolonged periods of sitting and working on a computer.
• Ability to communicate effectively by phone video and written correspondence.
• Ability to occasionally lift and move files or office materials.

Compensation:

$25 to $40 per hour

Comprehensive Benefits Package:

• Retirement Savings: 401(k) plan available
• Career Development: Opportunities for professional growth and advancement
• Comprehensive Insurance Coverage
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Life Insurance
• Paid Time Off
• Free onsite parking

We are an equal opportunity employer and offer competitive compensation and benefits and opportunities for growth.