Case Manager (Client Services)
Buffalo, IA - USA
Job Summary
Job Summary
The Care Coordinator will assist individuals in navigating complex systems to obtain services such as Medicaid benefits housing assistance food programs transportation and other community-based resources. This role works closely with clients government agencies and community partners to ensure individuals successfully access the support they need.
Key Responsibilities
Conduct client intake and assess social and healthcare-related needs.
Assist clients with applications for government programs such as Medicaid SNAP housing assistance and other benefits.
Connect clients with appropriate community resources and service providers.
Track referrals and follow up to ensure services are received.
Maintain accurate documentation and case notes in internal systems.
Communicate with government agencies healthcare providers and community organizations to coordinate services.
Provide ongoing support and guidance to clients throughout the service process.
Ensure compliance with program requirements and organizational policies.
Qualifications
High School Diploma required; Associates or Bachelors degree in Social Work Human Services Public Health Healthcare Administration or related field preferred.
Strong communication and interpersonal skills.
Ability to work with diverse populations and individuals in need.
Strong organizational and time-management skills.
Basic computer skills and experience with data entry or case management systems.
Preferred Qualifications
Bilingual (Spanish or other languages) strongly preferred.
Experience in healthcare social services community outreach or customer service.
Familiarity with government assistance programs such as Medicaid or SNAP.
Compensation & Benefits
Hourly Pay: $20$23per hour (based on experience)
Performance Bonus Opportunities
Career growth opportunities within a growing organization
Supportive team environment focused on community impact
Join Our Team
If you are passionate about helping people access essential services and want to make a meaningful difference in your community we encourage you to apply.
Apply today to become part of a mission-driven organization improving access to care and social services.
Required Experience:
Manager
About Company
We provide ABA and related therapy services to help your child grow. With expertise, empathy, and excellence, we guide every child toward their unique path to success.