Case Manager

Location: 722 Belmont Street & 74 Pleasant Street Brockton MA
Hours: 40 hours Monday - Friday 8:00am -4:00pm
Salary Range: $24$25/hour
FLSA Status: NonExempt

BAMSI has been bringing people and services together since 1975. Our HIV Services program provides comprehensive community-based care to individuals living with or at risk for HIV/AIDS. Through a combination of case management outreach prevention and harm reduction services we work to improve health outcomes reduce barriers to care and promote equity in underserved communities.

Time Off Up to 4 weeks combined vacation personal and cultural holiday
12 paid holidays
Up to 2 weeks Sick Time
Highly Specialized Paid Trainings
Health and Dental Insurance
Life ShortTerm and LongTerm Disability Insurance
403B plan with discretionary match
Wellness Activities
Employee Assistance Program
Career Development Opportunities
Benefits vary based on position and scheduled hours.

Community Impact: Support individuals living with HIV/AIDS in accessing care and essential services
Holistic Care Approach: Integrate medical behavioral health and social supports
Collaborative Work: Partner with community organizations and multidisciplinary teams
Growth & Learning: Gain experience in harm reduction public health outreach and case management

The Medical Case Manager provides outreach care coordination and support services to individuals living with or at risk for HIV/AIDS ensuring access to comprehensive healthcare and community resources.

Conduct outreach in collaboration with community partners to identify individuals in need of services
Connect persons served to medical care insurance and social mental health and financial supports
Perform ongoing assessments and develop individualized care plans
Provide referrals and resource navigation based on client needs
Conduct home visits and transport clients to appointments (medical legal social services etc.)
Provide health education interpretation and assistance accessing services
Maintain accurate documentation and data entry in CareWare or other EHR systems

Participate in community meetings focused on health access and education
Collaborate with HIV Services team on prevention strategies (HIV/HCV/STI overdose prevention)
Screen assess and counsel individuals at risk for HIV/HCV/STI or opioid overdose
Collect specimens for testing (venous blood draw finger stick oral swab urine specimen)
Stay current on HIV STI Hepatitis substance use and harm reduction best practices through trainings

Assist with operations of the BAMSI Community Food Pantry (inventory ordering pickup distribution)
Build and maintain professional relationships with clients staff and community partners
Follow all agency policies procedures and safety protocols including universal precautions
Maintain flexibility to work occasional evenings and weekends as needed
Perform additional duties as assigned

Associate or Bachelors degree in a human services fieldpreferred OR
Minimum of 2 years professional or volunteer experience in a related field required
Case management or care coordination experience required

Experience working with individuals living with HIV/AIDS
Experience working with substance use/addiction populations
Familiarity with harm reduction principles

Strong communication organizational and multitasking skills
Ability to work independently and collaboratively in a team environment
Cultural competency and comfort working with diverse populations
Bilingual abilities (Haitian Creole Cape Verdean Creole Portuguese Spanish) strongly preferred
Excellent documentation and computer skills (Microsoft Word Teams Outlook)

Phlebotomy skillspreferred or willingness to learn
Valid drivers license and reliable transportation required
Residency in or familiarity with the Brockton area preferred

As a Medical Case Manager you play a vital role in improving access to care reducing health disparities and supporting individuals in achieving stability and wellness. Your work directly impacts the health and well-being of the community.