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Case Manager – Bilingual (MandarinEnglish)
Job Location:
Job Location:
Queens, NY - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
13 June 2026 (30+ days ago)
Posted:
Application Deadline:
10 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: Case Manager Bilingual (Mandarin/English)
Location: Queens New York (Onsite)
Salary: $54000 $56400 per year (commensurate with experience)
Schedule: Full-Time 35 hours per week
Position Summary We are seeking a compassionate and dedicated Bilingual Case Manager (Mandarin/English) to provide assessment care coordination advocacy and counseling services to geriatric clients eligible for community-based support programs. The ideal candidate will be passionate about serving older adults and helping them access essential resources and services.
Key Responsibilities Assess client needs and evaluate available community resources.
Provide comprehensive case management services including:
- Intake and assessment
- Ongoing advocacy and support
- Crisis intervention
- Information and referrals
- Financial management assistance
- In-home client assessments
- Emergency backup services
- Maintain accurate and timely client documentation and case files.
- Prepare reports statistical data and required program documentation.
- Coordinate client care with supervisors nurses and other healthcare professionals as needed.
- Establish and maintain relationships with community organizations and service providers to secure benefits and services for clients.
- Participate in staff meetings supervision sessions training programs conferences and professional development activities.
- Keep management informed of client service needs challenges and program activities.
- Perform additional duties as assigned.
Complete all required annual trainings including but not limited to:
- HIPAA
- OSHA
- Compliance Training
- IT Security Awareness
- Sexual Harassment Prevention
Adhere to organizational policies regarding attendance professionalism and workplace conduct.
Support the organizations mission through excellent service teamwork and positive professional relationships.
Qualifications Required Bachelors Degree in Social Work or a related field such as:
- Human Services
- Public Health
- Psychology
- Counseling
- Criminal Justice
- Biology
- Social Sciences
Minimum of 1 year of related experience in case management social services healthcare or community-based programs.
- Fluency in Mandarin and English (spoken and written).
- Strong communication interpersonal and active listening skills.
- Proficiency with Microsoft Office Suite and general computer applications.
- Ability to manage multiple priorities while maintaining attention to detail.
- Excellent customer service skills with a commitment to treating clients with dignity and respect.
- Must be authorized to work in the United States without current or future sponsorship requirements.
- Previous case management experience.
- Experience working with seniors older adults geriatric populations or senior centers.
- Office-based work environment.
- Frequent use of computer telephone and standard office equipment.
- Occasional travel within the community for client visits and assessments.
- Typical schedule: Monday Friday 9:00 AM 5:00 PM.
- Alternate schedules may include 8:00 AM 4:00 PM.
- Occasional weekend work may be required based on senior center needs.
- Employees who work weekends will receive a weekday off.
- This is a fully onsite position in Queens NY.
Initial Phone Interview
In-Person Department Interview and Office Visit
