Case Manager Assistant Patient & Family Services Full Time

Come work at the best place to give and receive care!

Job Description:

Who We Are:

Southern NH Medical Centers strives to keep patients on a continuous track to discharge and receive the continuity of care that our patients and their families need. Our Patient and Family Services Department is the driving force to assure communication respect and safety follows our patients throughout the admission phase all the way through the discharge process. This department includes a dedicated team of Case Managers Social Workers and Interpreters that ensure that all care is equal and our patients dignity is maintained above all else.

About the Job:

The Case Management Assistant will work collaboratively with the case management team (Case Managers Social Workers and Utilization Review) to ensure seamless patient care and efficient administrative operations. This role will demonstrate organizational ability in coordinating administrative workflow for the case management team and assisting with care plan implementation under the supervision of the care management staff.

What Youll Do:

• Ensure compliance with regulations will verify insurance.
• Arrange transportation and facilitate post-acute care referrals.
• Provide administrative support to the case management team. Receive and screen incoming requests to the team acting when appropriate and providing consistent follow-up as necessary.
• Compose type and proofread correspondence making necessary corrections when requested.

Who You Are:

• High School Diploma required.
• A minimum of two (2) years of administrative support preferably in a customer service facing or healthcare setting required.
• Basic understanding of medical terminology & HIPPA preferred.

Why Youll Love Us:

• Health dental prescription and vision coverage for full-time & part-time employees
• Short-term long-term disability life & pet insurance
• Tuition reimbursement
• 403(b) Retirement savings plans
• Continuous earned time accrual

& So much more!

Work Shift:

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation disability status veteran status or any other characteristic protected by law.