Case Management Supervisor

Case Management Intensive Care Coordination Supervisor

Annual Salary: $57119

Work Schedule: Monday - Friday 8:30 a.m. - 5:00 p.m. with on-call responsibilities

The Case Management Supervisor (Intensive Care Coordination) provides day-to-day oversight of intensive care coordination and case management services for children adolescents adults and families impacted by serious emotional disturbance mental illness intellectual/developmental disabilities and substance use disorders. This position ensures services are timely compliant and clinically appropriate while strengthening staff performance and program results.

Key responsibilities include supervising approximately 68 Case Managers; guiding clinical assessments service planning utilization management and crisis support; coordinating hospital liaison and discharge planning; assigning and balancing team caseloads; training and onboarding staff; partnering with community stakeholders (including courts law enforcement and health providers); monitoring unit expenditures; and recommending program/policy improvements.

Required qualifications/skills:
- Bachelors degree in Human Services such as Social Work Psychology Sociology or Counseling.
- Three (3) years of experience providing case management services to the assigned client population.

If you are ready to lead high-quality care coordination in Hampton VA we encourage you to apply.

Since 1971 Hampton-Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News Virginia offering a comprehensive array of programs for both children and adults living with mental illness developmental disabilities and/or substance use disorders.

Case Management is a vital part of the H-NNCSB service delivery system serving as a unifying link between families children and the supports they need. Intensive Care Coordination (ICC) offers a higher level of support including clinical assessments and level-of-care determinations for individuals diagnosed with a Serious Emotional Disturbance (SED) or an Intellectual or Developmental Disability (IDD).

• Medical Dental and Vision coverage
• Life Insurance
• Flexible Spending Account (FSA)
• Annual and Sick Leave
• Participation in The Virginia Retirement System (VRS)

The selected candidate must successfully pass a criminal history fingerprint background investigation DMV record check Child Registry search drug screening test and employment reference checks.

Required Experience:

Manager