Case Management Aide Savannah, GA
Job Location:
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Experience Required:
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Job Summary
Duties and Responsibilities:
- Assist Case Managers with in-person intake and eligibility screening by preparing and organizing intake forms and materials.
- Collect and review applicant documentation for accuracy and completeness.
- Enter data into case management systems and maintain confidential records in accordance with program guidelines.
- Respond to applicant questions and provide clear respectful communication about the next steps in the process.
- Support the coordination of daily operations at field offices and recovery sites.
- Help schedule appointments and track applicant progress through the placement process.
- Collaborate with Case Managers site leads and local partners to ensure efficient service delivery.
- Identify and escalate concerns or issues to appropriate team members for resolution.
- Maintain professionalism and empathy while working in high-stress fast-paced environments.
- Perform other job-related duties as assigned.
- Prior administrative clerical or support experience in human services housing programs or customer-facing roles is a preferred.
- Strong organizational and communication skills are required.
- Ability to handle sensitive information with confidentiality and professionalism.
- Must be comfortable working in a fast-paced and dynamic environment.
- Basic computer skills and the ability to learn data entry systems are required.
- Bilingual skills are a plus.
- Must be willing and able to work flexible hours including weekends and evenings during active deployments.
The Workforce Group a LEMOINE company is a Great Place to Work Certified company. We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal state and local governments.
We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race color sex national origin age protected veteran status or disability status.
Required Skills:
Emergency Response
Required Education:
Bachelors Degree
About Company
WFG provides post-disaster assistance, with top data management to state and local govs. We Plus experience with long-term CDBG and HMGP recovery projects.
