Cartage Coordinator | M-F, 5am 2pm

The Cartage Coordinator supports the execution and continuous improvement of local pickup and delivery operations. This role focuses on daytoday cartage performance event management service reliability financial accuracy and partner accountability. The position works closely with leadership vendors and warehouse teams to resolve exceptions improve efficiency and provide operational insight.

Knowledge:

• Strong working knowledge of local cartage pickup and delivery and finalmile operations
• Understanding of event management shipment milestones and system connectivity impacts on visibility and service performance
• Knowledge of cartage cost drivers accessorial charges and factors impacting true yield
• Familiarity with operational reporting KPI tracking and trend analysis related to service and execution
• Understanding of warehouse operations including staging loading and freight flow coordination
• Working knowledge of service failure management root cause analysis and corrective action principles
• General knowledge of company policies operational standards and compliance requirements related to transportation and logistics
• Functional understanding of transportation logistics and internal operating systems used to support cartage execution and reporting

KEY RESPONSIBILITIES:

Operational Execution & Visibility

• Ensure all pickups and deliveries occur within established service expectations.
• Monitor daily cartage execution and provide timely visibility into exceptions delays or service failures.
• Perform root cause analysis and document corrective actions for recurring issues or service disruptions.
• Ensure proper event management including milestone accuracy and system connectivity where applicable.

Continuous Improvement & Efficiency

• Identify and communicate opportunities to improve operational efficiency including routing truck utilization tools processes and reporting.
• Analyze cartage performance data and share insights trends and recommendations with leadership.
• Support the development and maintenance of reports scorecards and performance tracking tools.

Financial Accuracy & Yield Awareness

• Ensure accurate representation of operational activity to reflect true yield.
• Work closely with leadership teams to validate data alignment between execution billing and reporting.
• Support accessorial visibility cost drivers and exception rationale as needed.

Cartage Partner Accountability

• Monitor performance of designated cartage partners against agreed service expectations.
• Act as a primary operational contact for daytoday execution issues escalations and followup.
• Track service failures delays and exception trends; support corrective actions with partners.

Collaboration & CrossFunctional Alignment

• Collaborate closely with Warehouse teams to support effective staging loading and freight flow.
• Coordinate with internal teams to ensure smooth handoffs between warehouse cartage and customerfacing teams.
• Support alignment between operational execution and customer requirements.

Mentorship & Support

• Provide coaching guidance and knowledge sharing to Cartage Coordinators.
• Assist with complex shipments escalations or peakvolume periods as needed.
• Promote consistency best practices and process adherence through handson support and example.

Customer & Stakeholder Support

• Provide operational insight and execution support for customerspecific cartage requirements.
• Assist internal teams with cartagerelated questions data requests and service reviews as needed.

 Compliance

• Ensure adherence to company policies operational standards and regulatory requirements.
• Support audit readiness through accurate documentation exception tracking and followup.
• Partner with Trade Compliance and other stakeholders to support compliance initiatives.

 Systems & Tools

• Use and support existing systems related to event management reporting and cartage execution.
• Provide feedback and recommendations for system or process enhancements.
• Assist with testing or rollout of operational improvements as requested.

Qualifications :

Please note this opportunity does not sponsor work visas and has no relocation assistance.

Skills:

• Strong understanding of cartage local delivery and finalmile operations
• Excellent analytical and problemsolving abilities
• Strong communication skills with the ability to influence without authority
• High attention to detail and data accuracy
• Ability to manage multiple priorities in a fastpaced environment

Behaviors:

• Attention to detail
• Ownership mindset and accountability for outcomes
• Collaborative and solutionoriented
• Selfdirected and proactive    

Education and Experience:

• Relevant experience in transportation logistics or pickup and delivery operations
• Demonstrate ability to manage service exceptions and support effective operational coordination

Additional Information :

Expeditors offers excellent benefits:

• Paid Vacation Holiday Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Remote Work :

No

Employment Type :

Full-time