Career coach

JobTitle:CareerCoach

Reportsto: Lead Career Coach

                 PositionClassification:Non-exempt

PrimaryObjectivesofPosition:TheCareer Coach isresponsibleforprovidingemployerswith qualified candidates by developing local job seekers through planning program services andappropriate referrals.

EssentialJobFunctions:

• Makesappropriateconnectionforjobseekerstoopenpositionsresultinginemployment.
• Helpbusinessesrecruitthebestapplicantsfortheirjobs.
• Interviewscustomerstoassessserviceneeds.
• Aidscustomersindevelopingevaluatingandeffectivelyinitiatingandimplementingplans to enhance employment skills.
• Identifyjobseekerbarriersandrefertoappropriateresources.
• Providecareeradvisementthroughdevelopmentofindividualemploymentplansreferrals to jobs placement in training/educationsprogramsand job placement or advancement.
• Implementsprescribedprogram-relatedproceduresandaccuratecasemanagement.
• Providesongoingcasemanagementandserves asaliaisonbetweencustomersandserviceproviders.
• Documentsallcustomerinteractionsthroughwell-writtencasenotes.
• Acquiresandmaintainsknowledgeofmarketresearchtoolsandindustry/sectortrendsto guide job seekers toappropriate placementor education.
• Ensuresthatcasefilesmeetorexceedprogrammaticrequirements.
• Providesvaluedandtimelyservicetobothjobseekersandemployers.
• UtilizesExtremeCustomerServicebehaviorsinallinteractionswithinternalandexternalcustomers.
• RequiredCompetencies:ExtremeCustomerServicefocuslearningorientationcommunicationproficiency teamwork orientation technical capacity and recruiting experience

  Other Job Duties:This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management company reserves the rightto revise or change job duties as schedules asrequired including requiring overtime.

Qualifications :

Education:Bachelors degree in social servicesHumanResourcesCommunicationsBusinessor equivalent experience isrequired.

Experience:Minimumoftwoyearsexperienceinstaffingrecruitingorworkforcedevelopmentwithat least oneyearsexperience working with computer systems for data entry and data reviewrequired.

Previousworkforce experience and/or case management experienceispreferred. Mustpossessdemonstratedproficiencywithverbalandwrittencommunicationskillsaswellasdemonstratedcustomer service skills and computer skills.

Skills/Abilities:Knowledgeofemploymentandrecruitingpractices;abilitytoeffectivelyassesscustomer employability skills and gaps; ability to understand and apply program policy; knowledge of business practices and industry sectors; ability to work effectively in a fast paced environment; strong familiarity with regulatory entities and their laws policies and guidance; ability to effectively read and interpret written procedures; ability to prepare routine reports; ability to enter data into computerized system; ability to maintain files in compliance with programmatic guidelines; skills in dealing with customers using Extreme Customer Service.

AdditionalRequirements:Musthavevaliddriverslicenseandadequatevehicleinsurancecoverage

Additional Information :

Dynamic Workforce Solutions is committed to providing an environment that is free from unlawful discrimination and harassment in any form. It is our policy to comply with all applicable laws that provide equal opportunity in employment for all persons.

Chicago - 7500 South Pulaski Road Chicago IL 60652

Living Dynamic

We believe that every role matters and that every customer both internal and external should feel empowered to be the best that they can be. Dynamic Workforce Solutions is a place where passion meets purpose and results in excellence.

Equal Opportunity Employer

At the core of our business is a commitment to creating a work environment where all employees have equal access to resources professional growth and opportunities. Our Four Cornerstones paired with our dedication to Extreme Customer Service guide our efforts to connect with and understand the needs of the communities we serve. We believe that the unique background and experiences within our team enhances our ability to serve our clients and strengthens our workforce. Attracting developing and retaining a workforce that reflects the people we serve is essential to our ongoing success.

DWFS/DESI is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color sex age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability reprisal or any other characteristic protected by federal state or local law.

Remote Work :

No

Employment Type :

Full-time