Career Advisor II Multilingual Support Services (930464)
Providence, RI - USA
Job Summary
- As an emerging leader ensures the achievement of contract deliverables staff satisfaction and the provision of high-quality services to program participants
- Maintains a strong knowledge base of the states TANF requirements and procedures and provide strengths-based case management and career and vocational advising support to a caseload of program participants
- Assumes central responsibility for empowering participants to achieve self-sufficiency by monitoring progress through the program cycle beginning with referral and continuing through retention and advancement efforts
- Continues to abide by the standards and procedures of the Career Advisor (job description attached) maintaining a full caseload with a goal of up to 25 cases and a focus on active engagement and support through to training and/or employment
- Maintains expert knowledge of WORCS and the states TANF database to ensure accuracy in documentation and excellence in quality assurance review
- Maintains updated information about area resources trainings educational opportunities and employers and provide and facilitate community-based referrals
- In partnership with the Business Services Consultant sources employment resources and develops OJT/Job Ready placements for non-English speaking participant
- Identifies develops and leads engaging curriculum and lead workshops that motivates and supports participant success
- Suggests and develops innovative ideas that promote participant engagement and long-term success
- Serves as a lead staff member at satellite sites developing a strong knowledge of and engagement with the community and its resources as well as ensuring the provision of high-quality services schedule of workshops and engagement of program participants
- In partnership with the leadership team identifies and develops areas of expertise that supports programmatic needs
- Develops and maintains community supports to address education barriers housing stability community relationships
- Instruct on-site ESOL classes to qualifying participants
- Travels to satellite sites and outlying communities as needed to support program participants
- Provides on-site informal supports to new and existing staff
- Actively participates in new staff trainings and on-boarding activities
- Fully utilizes supervision to support personal and professional growth and advancement as well as to gain and develop supervisory skills
- Serves as formalized mentors to identified staff including following outlined procedures and documentation
- Develops and leads staff satisfaction and growth activities including internal scheduled topical trainings informal huddles and other opportunities that support staff development and ultimately enhanced services to program participants
- Contributes to the overall success and quality of program by working constructively and collaboratively with other staff members to achieve individual and organizational goals
- Other duties as assigned
Qualifications :
- Bachelors degree or higher in a related field and/or 3 years of working in a career counseling customer service or social service role and are ready to make an impact
- Experience as an Equus Career Advisor and/or Equus Outreach Coordinator
- Self-motivated flexible and team player
- Strong computer organizational interpersonal and communication skills
- Creative goal-oriented and work well under pressure; comfortable meeting multiple deadlines
- Ability to relate to and motivate individuals especially those facing barriers to employment
- Subject matter expert on matters related to immigration and citizenship
- Certification as an ESOL instructor
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Full-time
About Company
Creating Opportunities. Changing Lives.Equus Workforce Solutions® is the most comprehensive provider of workforce development services in North America, assisting over a million job seekers and thousands of employers annually. We are drivers and collaborators for workforce systems cha ... View more