Care Team Assistant

Trustbridge Hospice a member of Empath Health is seeking an organized and friendly Care Team Assistant in our team in Delray Beach.

This position is onsite. This full-time position works Monday - Friday 7am-3pm. supporting the Care team and ensuring a seamless empathetic experience for patients and families during one of lifes most meaningful transitions.

Since 1978 Trustbridge Hospice has cared for more than 200000 South Florida families. As a community-based nonprofit we provide 24/7 hospice and palliative care along with caregiver support and bereavement services for families facing serious illness.

What Youll Do

• Perform administrative clerical duties for team such as filing processing/entering and copying documents (including timesheets for HHAs volunteer hours in Raisers Edge etc.); distributing mail faxes and phone messages in a timely manner; maintain office and team supplies.
• Ensure information on patient charts is accurate. Assist in distributing the appropriate paperwork to the different disciplines departments and/or community partners in a timely fashion.
• Collaborate with Team Leadership to keep team informed and prepared for weekly IDT meetings supports upcoming events functions agency meetings and educational opportunities as well as participate in these functions as assigned.
• Assist in tracking team census by monitoring all changes of status levels of care admissions deaths discharges and transfers via electronic software; updating patient care board and calculating team census in a timely manner.
• Works collaboratively with other team members to assist in coverage of patient care needs; handles phone requests calmly effectively and in a professional manner that supports customer service while adhering to the agency communication practices as directed by team leadership.

• Communicating patient equipment needs to DME and maintaining records of transactions and coordinating DME removal as identified.

Why Join Empath Health

• Earn Competitive Pay:Your skills and contributions are recognized and rewarded.
• Benefits & Wellness:Medical dental vision life insurance retirement with company match plus wellness programs to support your mind and body.
• Industry-Leading PTO:5 weeks to rest recharge and live your Full Life.
• Grow Your Career:CEU support tuition reimbursement and advancement opportunities.
• Make a Difference:Join a mission-driven team dedicated to kindness compassion and Full Life Care for All.

What Youll Need

• Education and/or Experience: High school diploma or general education degree (GED); minimum 2 years administrative experience in hospice or related field preferred.
• Excellent verbal and written communication skills. Solid customer service skills.
• Excellent documentation and organizational skills including time management multi-tasking and prioritizing.
• Exhibit self-direction independent judgment discretion and ability to work and collaborate with all team members including volunteers.
• Strong computer knowledge in MS Word Excel and Outlook and the capability to learn additional software as needed.
• Demonstrated ability to be sensitive to the needs of the staff and Empath Health clientele as well as flexibility within an organized system.
• Medical terminology background preferred.

Unified in empathy we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Floridaincluding hospice home health grief care geriatric primary care elder care (PACE) HIV and sexual health (EPIC) and dementia support.

Full Life Care means caring for the whole personbody mind and spiritwith empathy and dignity. Our care goes beyond medicine to help people feel seen supported and valued at every stage of life.

At Empath Health youll find purpose partnership and possibility in a culture where compassion drives excellence and every team member helps make lifes journey more meaningful.

Empath Health is committed to complying with all applicable provisions of the Americans with Disabilities Act as amended (ADA) and applicable state and local laws. It is Empath Healths policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individuals disability. Consistent with this policy of non-discrimination Empath Health will provide reasonable accommodations to an individual with a disability as defined in the ADA or applicable law who has made Empath Health aware of his/her disability unless doing so would cause an undue hardship to Empath Health. If you are an applicant and need a reasonable accommodation when applying for job opportunities within Empath Health or to request a reasonable accommodation to utilize Empath Healths online employment application please contact

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