Care Manager I ECM, SD

JOB SUMMARYHealthRIGHT 360 a nonprofit organization and a family of programs is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services including mental health care residential and outpatient substance use treatment and primary health services. Additionally we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health we empower individuals to overcome challenges by addressing social determinants of health fostering resilience and facilitating a Department of Health Care Services (DHCS) initiative aims to improve Medi-Cal recipients quality of life and health outcomes through system reforms. It introduces Enhanced Care Management (ECM) a statewide Medi-Cal Managed Care Plan (MCP) that offers person-centered community-based highest care management tier within the Medi-Cal MCP Population Health Management continuum. Participating members are assigned a Care Manager who will meet them wherever they are: on the street in a shelter in their providers office or at home to coordinate their health-related care and services ensuring holistic approach to their addition ECM offers community-based services to address health-related social needs to help members live healthier lives and avoid more costly levels of care. Some examples include support to secure and maintain housing access to medically tailored meals for short-term recovery and various other community-based Care Manager I facilitates care by connecting clients with suitable services to meet their needs including physical and mental health substance use issues employment (both residential and outpatient) legal concerns housing community resources and aftercare. This in-person and field-based role involves working directly with members in diverse settings such as their homes homeless encampments service provider locations and other areas requiring outreach therefore reliable transportation is RESPONSIBILITIESEnrollment and EngagementIdentify eligible individuals from various locations for enrollment into multiple strategies for engagement (in-person meetings mail email texts telephone community outreach).Client Care ActivitiesOrganize client care activities according to Managed Care Plan (MCP) information with the clients multi-disciplinary care activities identified in the support to engage clients in their treatment including medication review appointment scheduling transportation coordination and addressing barriers to with intake by completing required clients to benefits healthcare services employment housing and community clients progress toward achieving treatment plan goals and provide treatment plan CoordinationMaintain regular contact with all providers involved in the clients care continuous and integrated care among all service and follow up with primary care mental health substance use disorder treatment and necessary community-based with clients and their families for community with outside agencies to obtain needed community resources (housing sober livings substance abuse recovery agencies medical facilities employment/education agencies DPSS DMV or other needed resources).Communicate collaboratively with all members of the behavioral health -Based ResponsibilitiesMeet ECM clients at their physical locations and cater to their individual care management activities in locations most attainable and desirable for access to office space for care management activities and attend required training and meetings as mileage for field-based care management activities for DutiesWrite and complete all progress notes within 24 hours of service client progress letters and court participate in assigned Group Supervision agency and team in training opportunities and complete assigned training in a timely perform other duties as Certification or LicensureHigh school diploma or equivalent First Aid and CPR certification or ability to obtain within 30 days of California drivers license and access to registered and insured management working with clients experiencing acute withdrawal from working with the criminal justice population working with Medi-Cal Medi-Care and private medical insurance plans providing trauma-informed services will consider for employment qualified applicants with arrest and conviction complete a background check and livescan.