Care Management Office Coordinator

Full time Monday to Friday 7:00 a.m. to 3:30 p.m. no weekends

Coordinates office functions and activities to maintain an effective and efficient department. Manages schedule/work for the Director and any Managers of Care Management. Acts as liaison and coordinates all complex clerical duties of the division. Processes payroll bill payment and other requests for the department. Oversee the delivery of Medicare letters to patients and keep accurate records in electronic systems.

• Maintains employee schedules tracks PTO and manages daily assignment.
• Coordinates activities related to the Care Management Policy and Procedures manual including any needed maintenance of the CM website and communication on policy updates.
• Processes/oversees/corrects payroll for all of Care Management as well as keeping accurate statistics for all employees.
• Coordinates all appointments meeting and projects for the director and other managers in the Care Management department. Manages meeting agendas and minutes as requested.
• Processes bills for Care Management department. (i.e. BSBC PROM Invoices Med Assist Fund Cost Transfers Zoll Life vest etc.).
• Organizes and coordinates all office activities. Order supplies etc.
• All other duties as assigned. (Special Projects).
• Creates and maintains employee files and licenses.
• May assist in Utilization management functions such as:
• Working to obtain authorizations and address concurrent denials.
• Scheduling next review dates as required by payor guidelines.
• Maintains and monitors CM Workques.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Required

• High school diploma or equivalent

Preferred

• 2 years of relevant experience

As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

• Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
• Optional identity theft protection home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

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CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.