Care Coordination Assistant

Hello humankindness: Join a Legacy of Healing at Saint Josephs Hospital and Medical Center (SJHMC)

Here your calling will flourish. Were not just a workplace; were a community dedicated to a mission of service.

Leaders in Specialized Care:

• Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments.
• Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques.
• Level I Trauma Center: One of Arizonas busiest ERs providing immediate comprehensive care for critically injured patients 24/7.

Why SJHMC

• Culture of Excellence & Well-being: We care for our people fostering professional and personal growth.
• Community & Collaboration: Be part of a network committed to global health and well-being.
• Join a Legacy Shape a Future: Over 20% of our patients travel internationally for our specialized care.

This is an invitation to join a family of dedicated professionals at the forefront of medical innovation united by the power of humankindness.

As our Care Coordination Assistant at St. Josephs Hospital & Medical Center you will be a vital part of the Care Coordination team assuming responsibility for patient care processes from newborn to geriatric for a designated time frame. You will directly contribute to safe therapeutic patient care while serving as the primary receptionist and secretary.

Every day you will support safe patient care through multidisciplinary processes and coordinating unit activities. You will efficiently manage information flow and assist healthcare team members in delivering care across all patient age groups.

To be successful in this role you will demonstrate strong organizational and communication skills a proactive approach to managing day-to-day operations and a commitment to providing safe therapeutic care while working effectively with the entire healthcare team.

• Collaborates with and supports the Care Coordination team including but not limited to the Registered Nurse Care Coordinator and Social Worker.
• Manage timely post-acute care referrals to assist with length of stay management and mitigation of denials.
• Communicate and collaborate with interdisciplinary teams patients and family to facilitate care progression.
• Ensure post-acute follow-up appointments for identified patients to assist with readmission prevention and ensuring continuity of care.
• Deliver required patient notifications and letters and obtain patient or family signatures on required documentation as needed to meet regulatory compliance.

Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18000 over five years while part-time employees can receive up to $9000. Join our team at Dignity Health to take advantage of this amazing opportunity!

• Associate (two-year) Degree in Business/Health-Related field or High School Diploma or GED
• Medical terminology certificate or ability to demonstrate knowledge of medical terminology
• Intermediate to advanced computer skills required to include Google Workspace applications including Docs Sheets typing and data entry skill

Preferred

• At least 3 years previous experience in health care care coordination utilization review discharge planning or similar healthcare setting
• Bachelors degree or BSW
• Experience supporting clinicians in demanding and fast paced patient care environments
• Licensed Practical Nurse: AZ
• Certified Clinical Medical Assistant
• Certified Medical Assistant AAMA
• Certified Medical Assistant NHA
• National Certified Medical Assistant NCCT
• National Registered/Certified Medical Assistant NAHP
• Registered Medical Assistant AMT
• Registered Medical Assistant
• Cert Med Asst - MMCI
• Certified Nursing Assistant: AZ
• Emergency Medical Technician: CA