Care & Community Relationship Manager- Sales Based

Care Manager & Community Relationship Manager

HomeWell Care Services of Boise Full-Time Boise ID

If you want a job where youre told exactly what to do every day this isnt it. If you want to run something like its your ownand share in the growth you create with no cap on your bonuskeep reading.

This is a dual role: half caring for clients half getting out into the community to build the referral relationships that grow our business.
Sales experience is necessary!

Youll own each client relationshipassessments care plans check-ins and stepping in when issues come upwhile also being an active face of HomeWell with local facilities and referral partners. Its an in-office role with regular time out in the field. We move fast and we dont micromanage so we need someone who stays productive on their own and always finds the next thing worth doing. We provide non-medical home care so a clinical background is a plus but is not required. What matters most is warmth drive and the ability to connect with people.

Never wait to be handed work. When theres no task in front of you you find the next thing that moves the business forwardand you dont need to be managed to do it.
Have a find a way to yes mindsetyou solve problems instead of just reporting them.
Are relentlessly positive and create momentum around you.
Take ownership of outcomes and treat the businesss success as your own.

Conduct warm thorough in-home client assessments and build practical care plans.
Perform regular client check-ins building real relationships with clients and families.
Be the point of contact for issues in the field responding calmly and taking ownership.
Get out into the communityregular in-person visits to assisted living skilled nursing hospitals and case managers to build referral relationships.
Keep a consistent weekly cadence of outreach as a non-negotiable priority.
Partner closely with the Office Manager and caregiving team to deliver great care.

Warm personable and genuinely caringyou build trust and real connection easily.
High emotional intelligenceyou read people well communicate clearly and concisely and keep conversations both friendly and productive.
Energized by getting out of the office to build relationships.
Strong judgment and the ability to put together a thoughtful care plan.
Self-directed and comfortable operating with limited structure in a small growing business.
Comfortable with technology and care management software.
Valid drivers license reliable transportation and willingness to travel locally.
A clinical or caregiving background is a plus but not required. Must pass a background check.

These are not words for a wall and they are not a business this size they are the difference between growing and closing our doors. We need someone who lives these out authentically and positivelynot someone who brings a negative problem-focused mindset. If thats not who you naturally are this role will not work for you and thats okay. But please be honest with yourself before applying.

1. Do what you say youll do. Follow through completelyall the way to the goal not just enough to technically call it done. We measure the outcome not the checkbox.

2. Own the outcome. Take real responsibility for results not just effort. We dont want a list of reasons something couldnt happenwe want you to own it and find a way through.

3. Communicate earlywith solutions. Speak up early especially about problems. But bring them the right way: one problem three solutions youve thought through and the one you recommend. Constant problem-spotting without solutions or negativity for its own sake doesnt work here and wears the whole team down.

4. Build real connections. Go out of your way to genuinely connect with clients families caregivers and coworkersnot just check the box of a meeting. Real relationships are the foundation of everything we do.

5. Find a way to yes. This is the heart of the role. Dont bring a problem and every reason it cant be solvedwork it through to a real solution. We find a way to yes for our clients our team and our business.


We take these seriously. Living themgenuinely and positivelyis the single biggest predictor of whether someone succeeds here.

Base salary based on experience plus a performance bonus with no cap tied to new client starts client retention and growth. As the company grows you grow with itthe better the business does the more you earn. This role is built for someone who wants real upside and is willing to drive the growth that creates it.