Cardiac Device Clinic Technician

Full time

With physician oversight the cardiac Device Technician performs independently in the technical management of implanted cardiac pacemaker ICD bi-ventricular and loop recorder devices. Manages device patients and their care implementing treatment plans in collaboration with physicians and other device team members. Able to perform basic interrogation adjustments to programming as per protocol or specific order and able to troubleshoot advanced device issues. Performs device clinic triage including patient instruction and education regarding device and remote monitoring.

The Cardiac Device Technician serves as the primary liaison between Trinity Health clinical staff and cardiac device vendor representatives. This role supports program growth within the Device Clinic facilitates regional collaboration across Trinity Health sites and ensures highquality care for patients with implanted cardiac devices.

With physician oversight the Cardiac Device Technician independently manages the technical aspects of implanted cardiac devices including pacemakers ICDs biventricular/CRT devices and implantable loop recorders. This position is responsible for device interrogation programming adjustments per protocol or provider order advanced troubleshooting and comprehensive management of device patients. The technician also plays a key role in patient education device clinic triage remote monitoring and coordination of care.

• Acts as a primary liaison between Trinity Health staff and cardiac device vendor representatives.

• Assists in planning program growth within the Device Clinic and facilitates regional collaboration with cardiology teams across West Michigan.

• Serves as a clinical and technical resource to Cardiac Device Technician I staff; provides guidance and support.

• Performs interrogation interpretation and reprogramming of pacemakers ICDs biventricular/CRT devices and implantable loop recorders with minimal physician supervision.

• Troubleshoots complex and critical device issues and initiates timely resolution.

• Collaborates with physicians regarding device status; documents device analysis accurately in the EMR and appropriate vendor software.

• Educates patients and families on device functionality remote monitoring and followup protocols.

• Completes accurate device reports and generates proper documentation and billing data.

• Oversees Device Clinic schedules to ensure timely patient access.

• Assists electrophysiology physicians and staff with patient education and clinical workflows.

• Collaborates with clerical and medical assistant colleagues; assists with onboarding orientation and annual competency evaluation.

• Travels to regional offices for assigned device clinic coverage as needed.

• Maintains device equipment software and programming rooms; ensures adequate supply levels and reports safety or equipment issues.

• Applies Holter monitor devices; instructs patients on use event recording and return.

• Performs interactive Holter scanning data archival and arrhythmia recognition; prepares reports for physician interpretation.

• Assists with development review and revision of Device Clinic policies procedures and forms.

• Leads software installation data entry retrieval reporting and assists with vendor software/hardware upgrades.

• Performs other related duties as assigned.

Education

Required

• Basic Life Support (BLS) certification within 90 days of hire

• Associates degree in a related field

Preferred

• Advanced Cardiac Life Support (ACLS)

• License - Certified Cardiac Device Specialist (CCDS)

• Bachelors degree in a related field

Preferred

• Minimum of 2 years of training in pacemaker ICD and loop recorder technology including device vendorled education from introductory through advanced levels
  OR

• Minimum of 6 months direct device clinic experience with physician supervision and device vendor training over a 12month period (e.g. Biotronik Boston Scientific Medtronic Abbott/St. Jude ELA)
  OR

• Completion of a formal device technology certification program from a recognized training institution

• Experience with remote monitoring platforms (e.g. Biotronik CareLink Latitude Merlin)

• Commitment to ongoing continuing education to remain current with device advancements

• Minimum of 3 years of experience in cardiology (clinic hospital or device industry representative role)

• Extensive working knowledge of implantable cardiac pacemakers ICDs CRT devices and loop recorders

• Collaborative missiondriven healthcare organization

• Opportunity to support and grow a regional Device Clinic program

• Exposure to advanced cardiac technology and multidisciplinary teamwork

• Competitive benefits PTO and professional development support

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.