CAPPS Technical Oversight Analyst (Financials Analyst III) (Contractor) 304FM202716

RESPEC is seeking a senior-level CAPPS Technical Oversight Analyst with extensive experience supporting Texas state government enterprise systems PeopleSoft environments and large-scale ERP this role you will provide technical oversight vendor governance production support service management leadership accessibility compliance oversight and strategic guidance for a statewide financial and human resources platform.

The ideal candidate brings deep expertise in PeopleSoft Financials and Human Capital Management IT Service Management (ITSM) vendor oversight SDLC governance enterprise integrations and large-scale production support. This position requires a highly independent professional who can collaborate with business leaders technical teams vendors and executive stakeholders while ensuring compliance with established standards and operational requirements.

Core Responsibilities

Serve as a senior technical advisor supporting a statewide ERP program that includes Financials HR/Payroll recruiting reporting and related enterprise systems. Provide oversight of requirements development testing deployment activities and vendor deliverables to ensure compliance with established standards procedures and development lifecycle methodologies.

Review technical and functional designs analyze business processes evaluate integration impacts and identify potential risks related to performance security scalability and data quality. Support solution reviews throughout the design development testing and deployment lifecycle while providing recommendations to improve overall system quality and operational effectiveness.

Support enterprise service management operations including administration of an ITIL-compliant service desk platform incident management root cause analysis troubleshooting reporting knowledge management and integration support. Participate in major incident response activities disaster recovery testing upgrade testing production deployments and ongoing operational support.

Provide oversight of digital accessibility compliance efforts including WCAG 2.1 reviews remediation tracking accessibility waiver management and coordination of compliance activities. Assist with enterprise security initiatives audit support vendor management technical documentation executive presentations and strategic roadmap planning.

Qualifications :

Required Technical Experience

10 Years of Experience Required

Direct experience working for or supporting Texas state government agencies

Technical support of enterprise application environments

Strategic roadmap development and long-term technology planning

Executive-level communications presentations and stakeholder engagement

Technical project management supporting large enterprise systems

Contract interpretation vendor governance and vendor accountability management

Data integration data quality and Software Development Life Cycle (SDLC) methodologies

PeopleSoft FSCM or HCM 9.2 environments

PeopleTools PeopleCode Application Designer SQL PS Query SQR Application Engine and Oracle 11 or higher

Production support and deployment activities supporting large multi-agency ERP environments

8 Years of Experience Required

IT Service Desk operations

ITIL framework methodologies and best practices

IT Service Management (ITSM) processes

3 Years of Experience Required

Full administration and support of BOSSDesk or a comparable ITIL-compliant Service Desk platform

Additional Required Knowledge and Experience

Business requirements gathering for large enterprise initiatives

Agile and traditional SDLC methodologies

Information security frameworks such as NIST

Oracle PeopleSoft functional and technical architecture

Strong written verbal and interpersonal communication skills

Experience working effectively with distributed and remote teams

Problem-solving multitasking and organizational skills

Accessibility compliance and WCAG standards experience

Enterprise audit and compliance support

Preferred Qualifications

Candidates with the following experience will be highly competitive:

10 years of software and hardware asset management best practices

10 years supporting legacy statewide financial systems

10 years developing technical specifications for IT procurements

Experience supporting statewide ERP programs

Major Incident Management (MIM) experience

Disaster Recovery planning and testing

Enterprise reporting and analytics

Service Desk integration and API support

Additional Information :

Work Model

Primary Work Location

Texas Comptroller of Public Accounts
LBJ State Office Building
111 E. 17th Street
Austin Texas 78711

Work Arrangement

Candidates must be available for occasional on-site meetings onboarding activities operational support testing events or business-critical activities as requested by the client. All remote work locations must remain within the continental United States throughout the engagement.

This is a rare opportunity to support one of the largest public-sector ERP environments in Texas. Youll work alongside experienced professionals managing enterprise systems that serve hundreds of organizations statewide while helping shape the future of mission-critical financial payroll and human resources technology platforms. If you thrive in complex enterprise environments and enjoy solving challenging technical and operational problems we encourage you to apply.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Contract