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CAP Sr. Mgr OTC BPO Depuy

Johnson & Johnson


Job Location:

West Chester, OH - USA

Monthly Salary: $ 122000 - 212750
Posted: 31 May 2026 (30+ days ago)
Application Deadline: 28 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Deliver Excellence

Job Category:

People Leader

All Job Posting Locations:

Leeds West Yorkshire United Kingdom Palm Beach Gardens Florida United States of America Raritan New Jersey United States of America Raynham Massachusetts United States of America West Chester Pennsylvania United States of America

Job Description:

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months subject to legal requirements including consultation with works councils and other employee representative bodies as may be required regulatory approvals and other customary conditions and approvals. Should you accept this position it is anticipated that following conclusion of the transaction you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes programs policies and benefit that case details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

DePuy Synthes is recruiting for aCAP Sr.MgrOTCBPO DePuylocatedin Raynham MA. St Anthonys Road Leeds UK; US248 PA WEST CHESTER - 1302 WRIGHTS LNE;US121 NJ RARITAN - 1000 HIGHWAY 202S;US244 FL PALM BEACH GARDENS - 4500

Job Overview

The CAP Sr. ManagerOrdertoCash(OTC) Business Process Owner (BPO) for DePuy Synthes is a global supply chain leadership role responsible forendtoendownership standardization and continuous improvement of OTC processes across regions. This role plays a critical part in enabling operational excellence customer satisfaction and financial performance by partnering with global supply chain commercial finance and shared services teams.

This position offers the opportunity to influence global operating models drive process transformation and support a complex regulated medical technology business at scale.

Key Responsibilities

  • Serve as the global Business Process Owner forOrdertoCash with accountability forendtoendprocess design governance and performance across DePuy Synthes.

  • Define andmaintainglobal OTC process standards controls and documentation aligned with supply chain finance and commercial requirements.

  • Partner with regional supply chain customer service finance IT and shared service organizations to ensure consistent execution and adoption of OTC processes.

  • Lead continuous improvement initiatives focused on efficiency service levels compliance and working capital optimization.

  • Own OTC performance metrics dashboards and KPIs; analyze trends and drive corrective actions where needed.

  • Support system implementations enhancements and digital enablement initiativesimpactingOTC (e.g. ERP automation reporting tools).

  • Ensure OTC processescomply withinternal controls audit requirements and applicable regulatory and quality standards.

  • Act as a key stakeholder incrossfunctionaltransformation programsrepresentingOTC processimpactsand dependencies.

  • Provide functional leadership guidance and influence across a global matrixed organization.

Qualifications

Education

  • Bachelors degree(Business Supply Chain Finance Operations or related field)

  • Masters degree or MBA preferred

Experience and Skills

Required:

  • Minimum of 810 years of progressive experience inOrdertoCash supply chain operations finance operations or business process management at a global level

  • Demonstrated experience serving as a process owner or leading complexcrossfunctionalprocess initiatives

  • Strong understanding of OTC processes including order management billing credit collections and customer service

  • Experience working within a matrixed global organization

  • Proven ability to influence stakeholders without direct authority

Preferred:

  • Experience in medical devices pharmaceuticals or other regulated industries

  • Experience supporting or leading ERP or major system transformation initiatives

  • Familiarity with shared service or global business services operating models

  • Lean Six Sigma or continuous improvement experience

  • Strong change management and stakeholder engagement capabilities

  • Strong analyticalproblemsolving anddatadrivendecisionmakingskills

  • Excellent written and verbal communication skills

Other

  • Language: English;additionallanguages a plus

  • Travel: Up to 20% domestic and international

  • Certifications: Lean Six Sigma or similar certifications preferred

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

#DePuySynthesCareers

Required Skills:

Preferred Skills:

Analytical Reasoning Business Alignment Collaborating Continuous Improvement Demand Forecasting Developing Others Distribution Management Distribution Resource Planning (DRP) Financial Competence Inclusive Leadership Leadership Lean Supply Chain Management Operational Excellence Order Management Organizing Procurement Policies Sales and Operations Planning (S&OP) Strategic Supply Chain Management

The anticipated base pay range for this position is :

$122000.00 - $212750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Companys long-term incentive program.
Subject to the terms of their respective policies and date of hire employees are eligible for the following time off benefits:
Vacation 120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado 48 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year
Holiday pay including Floating Holidays 13 days per calendar year
Work Personal and Family Time - up to 40 hours per calendar year
Parental Leave 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave 80 hours in a 52-week rolling period10 days
Volunteer Leave 32 hours per calendar year
Military Spouse Time-Off 80 hours per calendar year

For additional general information on Company benefits please go to: - Experience:

Manager


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About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more

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