Campus & Community Resource Manager

Agency

Department

The Campus & Community Resource Manager operating under general supervision plays a pivotal role in fostering a supportive environment by connecting students to essential services & community resources. The role involves collaboration with various university offices programs and local community services to address students quality of life and basic needs concerns. The manager ensures compliance with Section 504 of the Rehabilitation Act and The Americans with Disabilities Act and serves as a liaison between students and local/state agencies facilitating access to services that address a myriad of student social service concerns including economic disadvantages homelessness food insecurity legal issues medical safety and wellness concerns.

A Presidential Proclamation issued on September 19 2025 imposes a $100000 fee on all new H1B petitions filed after September 21 2025 and Texas A&M UniversityCentral Texas will not pay this fee. Additionally a moratorium issued by Governor Abbott on January 27 2026 restricts the filing of new H1B petitions unless approved by the Texas Workforce Commission. Accordingly if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate. Applicants must be authorized to work for any U.S. employer.

Essential Duties and Responsibilities:

• Supervises the Accommodations & Community Access Coordinator.

• Ensures requests for accommodations as defined by Section 504 of the Rehabilitation Act and Americans with Disabilities Act (ADA) are reviewed and assessed. Informs students of their rights responsibilities resources and options.

• Provides opportunities for awareness of Section 504 requirements for the University.

• Addresses and seeks resolution of complaints by students staff and faculty.

• Stays current regarding changes in student affairs disability issues higher education counseling and legal issues.

• Provides assistance with technological needs of the Access & Accommodations Office. Reviews and updates relevant web pages and resources.

• Prepares and maintains service contracts.

• Facilitates student access to legal medical financial health educational and state support services.

• Provides oversight of the campus pantry and financial literacy initiatives.

• Serves as a liaison for Pregnant and Parenting Students as well students formerly or currently in Foster Care.

• Establishes case files. Tracks and addresses requests for support and accommodations and support refers students to internal and external services and assists in removing barriers.

• Collaborates with internal and external stakeholders to engage with the surrounding Greater Killeen communities city programs offices and organizations to exchange ideas enhance services and expand TAMUCT community resource relations.

• Develops and maintains relationships with stakeholders fostering partnerships across the university to support student needs.

• Plans implements and evaluates programs activities events and initiatives as part of the Continuous Quality Improvement Program.

• Compiles data and completes monthly reports and institutional effectiveness plans/reports.

• Conducts annual retention analysis to gauge student success. Assists in the procurement of grants that connect students to resources and support student success.

• Tracks documents and reports monthly on program status student interactions partnerships and programmatic engagements. Ensures that services are based on written procedures and guidelines.

• Prepares the annual budget proposals and monitors departmental spending.

This document represents the major duties responsibilities and authorities of this job and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Knowledge Skills Abilities

• Knowledge in the review of psychological and/or psycho-educational assessments and medical documentation

• Knowledge of word processing spreadsheet and database applications.

• Ability to implement and manage new programs.

• Ability to multitask and work cooperatively with others.

• Ability to adhere to ethical standards and ADA laws and regulations.

• Ability to work with sensitive information and maintain confidentiality.

• Sensitivity to the needs of at-risk student populations.

Minimum Requirements

• Bachelors degree or equivalent combination of education and experience.

• Five years of program administration experience.

Preferred Requirements

• Masters degree in a relevant field (Social Work Counseling Public Administration etc.).

• Experience in community outreach social services or related fields.

• Strong interpersonal and communication skills.

• Familiarity with budget management and program evaluation.

• Previous experience in event planning and coordination is a plus.

• Sensitivity to the needs of at-risk student populations.

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.