Camp Director Remote Workforce Housing

CAMP DIRECTOR - Workforce Housing

LEMOINE a Great Place to Work Certified company is looking for an experienced Camp Director to lead the complete operation of a remote workforce housing community serving up to 2000 residents in West Texas. The Camp Director provides senior on site leadership and is accountable for the resident experience client relationship safety culture service quality business performance and coordinated delivery of guest services housekeeping laundry janitorial maintenance food service security HSE administration and resident programs. This role leads internal employees subcontractors and service partners through clear operating standards disciplined performance management and a strong hospitality culture all in an effort to deliver a safe welcoming and reliable community while maintaining focus on LEMOINEs Foundations for Successful Execution. This position is based at the West Texas camp and is not remote or hybrid.

• Leads all aspects of the camp operation and coordinates priorities staffing shift coverage procedures resources and around the clock readiness across every department.
• Provides direction through Camp Managers and functional leaders establishes clear expectations and develops a capable leadership team that delivers consistent results across all shifts.
• Serves as the senior on site client contact and provides concise credible reporting on occupancy staffing safety resident experience work orders cost risk service performance and corrective actions.
• Establishes a hospitality culture that treats residents as guests and ensures consistent room readiness dining guest services resident communications issue resolution and service recovery.
• Exercises authority to enforce subcontractor and service partner requirements covering contractual scope staffing commitments service levels key performance indicators quality standards and invoicing. Addresses underperformance directly documents deficiencies requires timely recovery plans and applies contractual remedies when necessary.
• Oversees preventive maintenance work order control repairs room turns utility monitoring life safety inspections critical inventory and emergency response for camp buildings and infrastructure.
• Provides operational governance for guest services MWR housekeeping laundry janitorial food service security HSE and administration to ensure safe clean responsive and consistent service.
• Develops and manages budgets forecasts labor plans procurement inventory and cost controls while protecting safety service quality and the resident experience.
• Leads emergency preparedness regulatory compliance incident response and business continuity ensuring hazards events and corrective actions are documented communicated and resolved.
• Uses inspections operating data resident feedback and client input to identify risk resolve recurring issues and drive measurable improvement in service reliability and financial performance.

• Bachelors degree from an accredited university in hospitality business facilities management engineering construction management or a related field or equivalent operational experience.
• 10 years of progressive experience in hospitality camp operations facilities or integrated site services including at least 5 years in a senior operations leadership role.
• Demonstrated success leading a 24/7 remote workforce housing or comparable austere accommodation operation serving at least 1000 residents. Experience supporting communities approaching 2000 residents is strongly preferred.
• Proven ability to lead internal employees through multiple levels of management while holding subcontractors and service partners accountable for scope staffing safety quality service and cost.
• Strong working knowledge of facilities maintenance and the full range of hospitality functions including guest services housekeeping laundry janitorial food service security and HSE.
• Experience managing budgets labor plans vendor performance service levels key performance indicators operational reporting and corrective action processes.
• Excellent judgment communication and client relationship skills with the ability to assess complex operating conditions make sound decisions and remain effective under pressure.
• Ability to work on site at the West Texas camp throughout the assigned schedule respond to nights weekends and emergencies maintain a valid drivers license and satisfy company and client access requirements.
• Ability to work effectively in a remote and austere West Texas environment that may include heat cold wind dust noise stairs and uneven terrain.

Equal Opportunity Employer

The Lemoine Company LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant based on their race color religion gender sexual orientation national origin age disability or any other protected status.

Required Experience:

Director