Call Centre Agent
Job Location:
Richmond, VA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Job Description
About You:
Were looking for a Customer Service professional with:
- At least 1 year of experience in Customer Service
- At least 1 year of experience in a Contact Centre (preferred)
- Excellent communication & problem-solving skills
- Ability to stay calm & think fast in urgent situations
- Strong teamwork adaptability and attention to detail
- Commitment to growing your career with AA Ireland
- A strong work ethic & results-driven mindset
Your Role as a Customer Service Agent:
- Assist Members & customers with roadside breakdown assistance
- Deliver excellent customer service meeting KPIs and performance targets
- Create a positive first impression by being professional friendly & helpful
- Handle objections & resolve issues escalating complex cases when needed
- Contribute to process improvements and team success
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
About Company
Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers. Through the combination of cutting-edge recruiting technology and expert D&I consultation, Jobs for Humanity makes inclusive hiring seamless, scalable, ... View more
