Call Center Representative

Job Description:

We are seeking a Call Center Representative to join our team at Compass Realty Inc. As the first point of contact for our clients you will play a crucial role in handling inbound and outbound calls qualifying prospects and supporting our agents and brokers in closing deals. If you are passionate about real estate and have excellent customer service skills we want to hear from you.

Key Responsibilities:

• Handle a high volume of inbound and outbound calls from buyers sellers and renters.
• Qualify potential buyers and sellers through structured conversations.
• Schedule property showings and appointments for agents and brokers.
• Provide accurate information about property listings and real estate processes.
• Log all call activity and outcomes accurately in the CRM platform.

Qualifications:

• Proven experience in call center telemarketing or customer service roles.
• Excellent verbal communication skills with a friendly phone manner.
• Proficiency with CRM software such as Follow Up Boss KvCORE or HubSpot.
• Ability to multitask and stay organized in a high-call-volume environment.

Desired Experience:

• Prior experience in real estate mortgage or property management industries.
• Experience with MLS platforms Zillow or similar real estate tools.
• Bilingual or multilingual abilities with Spanish being a strong plus.
• Real estate license (beneficial but not required).

If you meet the qualifications and are looking to join a fast-growing real estate company apply now! We offer competitive salary packages and benefits for the right candidate.

Required Skills:

self-disciplined