Call Center Representative
Job Location:
Harrisburg, PA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Department:
Job Summary
Clark Resources is currently seeking qualified Call Center Representatives for an upcoming project. The role involves managing a high volume of inbound and/or outbound calls with the goal of delivering a positive customer experience characterized by courtesy and professionalism. Representatives will actively listen to clients to understand the purpose of their call address all questions and provide accurate efficient responses. Communication will be conducted via web-based tools and telephone. Proficiency in typing grammar and documentation within various computer applications is required.
Ideal candidates should be customer-focused detail-oriented and efficient. Professionalism reliability knowledgeability and adaptability are essential qualities.
Key Attributes of a Successful Candidate:
- Excellent communication skills
- Active listening abilities
- Enthusiasm and positive attitude
- Friendly and personable demeanor
- Empathy towards customers
- Dependability
- Bilingual proficiency is encouraged
Job Details:
- Full-time Contract position
- Benefits include dental health vision and life insurance as well as paid time off
- Schedule: 8-hour shifts between 7:00 a.m. and 8:00 p.m.
- In-office training may be required
Work Location:
- Harrisburg PA 17110 (Reliably commute or planning to relocate before starting)
Application Questions:
- Do you have any convictions for felony or misdemeanor offenses
Educational Requirements:
- High school diploma or equivalent
Experience Requirements:
- Call center experience: 1 year (preferred)
- Customer service experience: 1 year (preferred)
Shift Preferences:
- Day shifts preferred
- Please indicate your availability and interest accordingly. Email us at
Required Experience:
Unclear Seniority
