Call Center- On-Site Supervisor

Saratoga Medical is hiring a Call Center- On-Site SupervisorinAustin TX. Package includes competitive rate paid time off and benefit options.

Saratoga Medical has an exciting opportunity for a Call Center- On-Site SupervisoratAustin TX. This is a great full-time opportunity 40 hours work week schedule Monday to Friday excluding Federal holidays. Please see qualifications below and submit your resume if you are interested in being considered:

Required Qualifications:

• High school diploma/GED plus 3 years of contact center or customer service experience including 1 year in a lead or supervisory role.
• Associates or Bachelors degree in a related field may substitute for up to 2 years of experience.
• Experience with contact center operations coaching performance management quality monitoring and attendance management preferred.
• Strong ability to manage a high-volume workforce and address performance/compliance issues.
• No license or certification required.
• Must obtain required City-issued identification/security clearance.

Saratoga Medical Center Inc. is an equal opportunity employer and will not discriminate in recruiting hiring training promotion transfer discharge compensation or any other term or condition of employment on the basis of race religion color age (over age 39) sex national origin or on the basis of disability if the employee can perform the essential functions of the job with a reasonable accommodation if necessary.