Call Center Customer Service Representative
Davison, MI - USA
Job Summary
Call Center Representative $21 - $24/hour Commission and Bonus Opportunities
Are you looking for a dynamic career opportunity with stability growth and a supportive team At Davison Home Services we combine the best of both worldsa close-knit small-business feel with the resources and stability of a larger company. If you thrive on helping customers problem-solving and delivering top-tier service this is your chance to make an impact while growing your career.
What Youll Do:
As a Customer Service Representative youll play a vital role in providing outstanding service to our Maintenance Agreement Members and potential new customers. Your ability to listen engage and provide tailored solutions will reinforce the value of Davison Home Services exceptional service. If youre looking for a role with endless opportunities to learn and grow wed love to connect.
What You Bring to the Team:
2 years of customer service experience (call center experience preferred)
Experience in ServiceTitan or the home services industry (a plus but not required)
Strong computer skills including MS Word email and CMS applications
Active listening skills to understand customer needs and provide solutions
Exceptional communication & relationship-building abilities
Strong time management & organizational skills to handle multiple tasks
Detail-oriented adaptable and dependable work ethic
Problem-solving mindset with the ability to think on your feet
Reliable attendance and ability to work independently and collaboratively
Why Youll Love Working at Davison Home Services:
At Davison Home Services we invest in your success. We provide ongoing training professional development and competitive benefits to ensure you thrive. Join a team that values your skills celebrates individuality and supports your personal and professional growth.
Comprehensive Benefits Package including:
- Medical Prescription Dental and Vision Coverage
- Disability & Term Life Insurance
- 401(k) match to help secure your financial future
- Paid Time Off (PTO) & Paid Holidays
- Continuous training development and career growth opportunities
At Davison Home Services youre more than just an employeeyoure part of a team that values and invests in you. Ready to take your career to the next level Apply today!
We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression genetic information age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
Unclear Seniority
About Company
Trusted heating, cooling, plumbing, and electrical experts in Davison, MI. Davison Home Services — the name people around here trust.