CA-Lead

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best a Lead you embody a whole-store mindset and are integral to supporting the Store Leadership team playing a critical role in facilitating meaningful experiences for both customers and team members. You inform and energize our teams to do their best work and contribute to operational excellence. You actively connect with team members making sure everyone is equipped with the support tools and resources they need to deliver exceptional customer Lead works alongside the leadership team to ensure operational readiness with a focus on enabling the sales team. You spend the majority of your time with the team and customers identifying ownership opportunities and supporting team members across the whole store.

Lead act as a role model mentor and encourage customer Apple product and services expertise to drive customer engagement and sales while building customer people and the sales floor workflow including managing relevant communication to team members and leadership to optimize the customer sure that sales strategy is effectively communicated to the team in a timely manner and executed in partnership with the leadership inform and align team members on store performance goals priorities and to time-sensitive team member feedback questions and concerns and escalate issues to Store Leadership as operational needs of the store such as opening and closing procedures cash management and other tasks as needed including but not limited to providing customer service and support in other areas of the to an inclusive environment by respecting each others differences and having the curiosity to Apples values of inclusion and diversity in daily posting is for existing vacancies and future opportunities at postings in Ontario qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis candidates with significant experience and skills for the role may be paid up to the range maximum.

Nous vous invitons à:nÊtre disponible en fonction des besoins daffaires. Votre horaire de travail peut inclure les soirs les fins de semaine et les jours fériés et vous devez le respecter conformément aux lois locales et sous réserve de toute mesure daccommodement approuvé de lexpérience professionnelle dans le domaine du commerce de détail ou de la vente ou dans un domaine de lexpérience de mentorat ou de direction sur le plan personnel ou professionnel. nMaîtriser langlais àloral et àlécrit (ou en langue des signes) sauf sil sagit dun poste au Quéîtriser le français àloral et àlécrit (ou en langue des signes) sil sagit dun poste au Québec.

Vous pouvez:nMiser sur le dialogue la collaboration et la reconnaissance pour motiver les autres àatteindre des objectifs de ésoudre les conflits et les différends de manière àune cadence élevée et prendre des décisions rapidement en mettant àprofit votre sens de lanalyse votre expérience et votre preuve dune grande minutie et dun sens aigu de de façon autonome et être capable dagir en labsence de supervision é des résultats individuellement et collectivement grâce àvotre leadership et àvotre esprit déévoir les ressources et ajuster les processus dans le but de fournir une expérience clientèle efficacement et adapter votre style de communication àdifférents publics.