Business Transformation Intern

At Enact we understand that theres no place like home. Thats why we bring our deep expertise insightful offerings and extra mile service to work every day to help lenders put more people in homes and keep them there.

Were looking for a Business Transformation Intern in Raleigh NC to join us in fulfilling our mission while utilizing our values of excellence improvement and addition to the multiple weekly events attended by all interns youll work alongside industry experts for a 12-week internship beginning May 17 2027. The Business Transformation Intern will work in our Enterprise Analytics department and help design and implement an end-to-end business workflow using workflow orchestration and low-code technologies. Working with business stakeholders you will learn the current process identify pain points and translate business needs into orchestrated workflow logic. You will also study how artificial intelligence (AI) can surround and enhance the workflow experience. You will help move a priority use case from discovery and process design through prototype deployment user feedback and business-value assessment.

THE PROGRAM
Enacts Internship Program provides an excellent opportunity for students to gain hands-on experience in achieving business results while developing technical and professional skills. The internship program is a critical component of Enacts talent pipeline as we look to interns to provide cutting edge ideas and skills that will drive business success.

Enact invests time energy and resources to create a worthwhile experience for interns. Interns work on meaningful business projects but beyond that they will network directly with leaders throughout the company (all the way up to the CEO) attend teambuilding events with their internship cohort connect with the community through volunteer opportunities (both on-site and off-site) and attend professional development workshops. Its a unique internship experience that helps interns develop a network of peers and mentors who act as a source of constant engagement and guidance during the internship.

LOCATION
Enact Headquarters Raleigh NC Hybrid Schedule

YOUR RESPONSIBILITIES

• Collaborate with business customers and key stakeholders to understand objectives document business requirements and map current-state workflows.

• Design future-state workflow orchestration that coordinates tasks decisions approvals notifications data capture routing status tracking human decision points and exception handling.

• Configure and deploy a low-code workflow prototype using the Power Platform or other IT approved workflow management tool based on the needs of the selected business use case.

• Build prototype components that operate together as an end-to-end workflow including orchestration user interactions analytics and AI-enabled experiences where they add business value.

• Use workflow results user feedback and business measures to identify bottlenecks failed handoffs delays rework adoption needs and additional optimization opportunities while supporting Enact values of Improvement and Connection through collaboration internship events and development opportunities.

YOUR QUALIFICATIONS

• Currently pursuing an undergraduate or graduate degree in business analytics data analytics operations industrial engineering information systems business administration or a related field.

• Working knowledge of workflow orchestration MS Power Platform business process automation or low-code development concepts including triggers conditions approvals connectors routing and exception handling.

• Familiarity with AI GenAI MS copilot or AI-enabled business solutions and an interest in applying these capabilities within orchestrated business workflows.

• Knowledge of design thinking human-centered design process mapping prototype development Agile ways of working or continuous improvement methods.

• Ability to learn business processes quickly ask thoughtful questions and translate business goals into practical workflow solutions that combine process analytics automation and AI appropriately.

• Aptitude for critical thinking structured problem-solving effective communication and creating sustainable measurable solutions. Experience gained through coursework certifications student projects internships or independent learning is welcome.

COMPANY
Enact Holdings Inc. (Nasdaq: ACT) operating primarily through its wholly owned subsidiaries is a leading publicly traded U.S. private mortgage insurance provider offering borrower-centric products that enable lenders and other partners across the U.S. to help people responsibly achieve and maintain the dream of homeownership.

By empowering customers and their borrowers Enact seeks to positively impact the lives of those in the communities in which it serves in a sustainable way. Headquartered in Raleigh North Carolina we play an active role in supporting a prosperous Triangle community. We also support our colleagues philanthropic efforts in their home communities across the U.S. Enact values all perspectives characteristics and experiences along with providing a positive and inclusive culture for employees to grow and succeed. We strive to create an environment where employees can bring their full authentic selves to work to help each other and their customers.

We are proud to be an equal opportunity employer and all hiring decisions are based on merit qualifications and business needs. We do not discriminate based upon race religion color national origin gender (including pregnancy) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.

WHY WORK AT ENACT

• We bring innovative thinking to the situations at hand

• We seek out and incorporate diverse views to strengthen our outcomes

• We work on challenging and rewarding projects