Business Tax License Inspector

CAP Government Inc. is seeking a Business Tax Specialist to join our growing team! The qualified candidate is responsible for advanced technical customer-facing and compliance duties related to the administration of local business taxes licensing and revenue collection. This position requires considerable attention to detail and the ability to interpret and consistently apply state law City ordinances and departmental policies when reviewing business tax applications.

Responsibilities:

• Business Tax Processing & Compliance
• Reviews processes and approves complex business tax applications renewals amendments and payments.
• Conducts detailed verification of required documentation (insurance corporate registrations professional licenses zoning approval etc.).
• Identifies discrepancies fraud indicators or incomplete submissions and takes appropriate investigative or corrective action.
• Ensures compliance with municipal code state statutes and departmental policies.
• Interprets and applies Florida Statutes City ordinances and departmental policies when reviewing business tax applications and determining compliance requirements.
• Researches business activities and ownership information to determine applicable business tax classifications and required documentation.
• Exercises independent judgment in evaluating complex or non-routine applications and resolving compliance-related issues.

Customer Service & Public Interaction

• Provides expert-level guidance to business owners residents and internal partners regarding business tax regulations exemptions and procedures.
• Responds to escalated or complex inquiries via phone email and in person.
• Explains regulatory requirements and business tax obligations to business owners contractors and members of the public in a clear and professional manner. Delivers professional high-quality service while managing difficult or sensitive interactions.

Financial & Administrative Duties

• Performs daily accounting-related tasks including billing fee calculation payment processing reconciliation and reporting.
• Balances cash drawers prepares deposits and ensures accuracy of revenue entries.
• Maintains electronic and physical records; ensures data integrity and adherence to retention policies.
• Compiles daily weekly and monthly operational reports.

Technical & Operational Support

• Assists in workflow coordination assigning daily tasks and offering subject-matter expertise.
• Performs research using internal systems and external government resources.
• Participates in audits quality checks and process improvement initiatives.
• Serves as a technical resource to staff regarding business tax procedures ordinance interpretation and application requirements.

• Associate degree in business administration accounting or related field required; supplemented by two (2) years of experience in zoning code enforcement or business licensing; or an equivalent combination of education certification training and/or experience.
• Must possess at least one (1) year of experience in business tax processing revenue collection licensing or closely related regulatory/compliance work.
• Experience in a government or public-sector environment strongly preferred.
• Strong knowledge of municipal business tax requirements state regulations and compliance procedures.
• Experience interpreting and applying statutes ordinances administrative rules or regulatory requirements in a governmental or regulated environment.
• Prior experience in alocal government business tax or licensing division.

Salary

• Commensurate with experience and licensure
• We offer competitive compensation packages; medical dental and vision coverage; life insurance short- and long-term disability insurance; 401(k); employee referral; educational reimbursement; and more.
• Equal Opportunity Employer / Drug-Free Workplace / Veterans
• Our firm is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin disability protected veteran status gender identity or any other factor protected by applicable federal state or local laws.