Business Systems Analyst Program Management
Indianapolis, IN - USA
Job Summary
Summary
Are you excited by the idea of shaping the future of technologyenabled supply chains As part of the Program Management Team at ALOM you will drive strategic initiatives across ERP WMS OMS and TMS platforms connecting business needs customer requirements and engineering execution to deliver seamless highcompliance operations.
- Lead highimpact crossfunctional programs across ALOMs core supply chain technology stack (ERP WMS OMS TMS) that improve system integration ordertofulfillment efficiency and operational visibility
- Serve as an integral link between our customers and our engineering teams translating complex business requirements into scalable technology solutions
- Analyze endtoend order and warehouse workflows (order entry allocation receiving putaway picking packing shipping returns) to identify efficiency gains and automation opportunities
- Assess and apply AIenabled tooling and process engineering methods to reengineer legacy workflows solving business problems rather than simply automating the status quo
- Support the department through process development documentation resource management implementation testing external communications and enduser training/adoption across enterprise platforms and services
- Lead change management and training efforts so new systems and processes are successfully adopted across the organization
- 7 years of experience in supply chain logistics or operations technology with at least 3 years in program/project management
- Indepth functional knowledge of at least two of the following: ERP WMS OMS TMS systems (handson experience with all four is strongly preferred)
- Practical familiarity with AI/automation tools and how they apply to business process improvement including the ability to evaluate feasibility and ROI
- Experience applying process engineering or continuous improvement methodologies (Lean Six Sigma BPR) to real workflows
- Proven track record leading complex multistakeholder programs from initiation through golive and stabilization
- Strong analytical skills with experience using data to drive operational decisions
- Excellent communication stakeholder management and executive presentation skills
- Preferred: PMP PgMP and/or Six Sigma/Lean certification; experience leading system modernization or replatforming initiatives (e.g. migrating legacy onprem
- Bachelors degree in Supply Chain Management Operations Engineering Information Systems or related field (Masters a plus)
- Systems to cloud platforms); familiarity with EDI API integrations and supply chain analytics/BI tools
- Developing program charters roadmaps timelines and resource plans; tracking milestones and reporting status to stakeholders
- Managing risk scope and change control across multiple concurrent workstreams; driving design decisions to closure rather than allowing projects to stall in openended discussion
- Creating clear wellorganized business documentation outlining asis and tobe process capabilities for stakeholder evaluation and decisionmaking
- Building a deep understanding of internal processes and functionality to recommend optimization opportunities and implement process design changes
- Providing technical oversight across WMS/ERP systems and dependent applications with an understanding of integration layers and awareness of emerging technologies
- Performing research to scope processes recommend products and contribute to complex system designs across multiple applications
- Ensuring clean data flow and process alignment across ERP WMS OMS and TMS platforms with particular attention to order lifecycle handoffs (order capture allocation warehouse execution shipment)
- Liaising with external customers to understand requirements onboard them to ALOM systems/capabilities and develop roadmaps for new or enhanced features
- Collaborating with ALOM partners and external software vendors to explore product options monitor performance and ensure business needs are met within project timelines
- Partnering with IT and system integrators to translate business requirements into functional specifications for development and infrastructure projects
- Driving visibility prioritization planning and delivery of work for the engineering team including backlog management sprint/release planning UAT implementation oversight and postdeployment support
- Applying process engineering/continuous improvement methods (Lean Six Sigma value stream mapping) to redesign workflows before layering on new technology
- Developing training materials supporting SOP and system topology documentation and closing gaps where tribal knowledge currently substitutes for documented process
CompensationCompensation is determined based on relevant skills and experience the positions location internal equity and local market considerations. We regularly review our pay practices to help ensure employees are compensated fairly for comparable work
Required Experience:
IC
About Company
Why Join ALOM Opportunity to contribute to the financial foundation of a rapidly expanding global supply chain organization High ‑ visibility role with engagement across the executive leadership team Mission ‑ driven, collaborative culture focused on innovation, continuous improvement ... View more