Business Systems Analyst (Dynatrace)

Lighthouse Technology Services is partnering with our client to fill their Business Systems Analyst (Dynatrace) position! This is a 10 month contract to hire. Ability to work remotely in the U.S. but must relocate to Buffalo NY upon conversion. This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.

What Youll Be Doing:

• Lead the enterprise-wide onboarding of applications into Dynatrace coordinating cross-functional teams and ensuring alignment with observability standards and criticality tiers
• Drive the strategic expansion of Dynatrace as the central observability platform scaling adoption across applications infrastructure and services to achieve full-stack monitoring capabilities
• Manage end-to-end onboarding backlog and roadmap organizing work intake prioritization and delivery across production and non-production environments
• Partner with application teams to define telemetry requirements instrumentation patterns and success criteria ensuring consistent implementation of metrics logs traces and events
• Enforce governance controls and adherence to observability standards supporting the development of onboarding SOPs playbooks and best practices
• Act as liaison between application teams platform engineering and leadership translating technical observability capabilities into business value and operational outcomes
• Track and report on onboarding metrics platform adoption and coverage growth analyzing gaps and recommending prioritization strategies to demonstrate measurable value
• Facilitate Agile ceremonies and coordinate dependencies across distributed teams to ensure scalable efficient delivery of observability capabilities

What Youll Need to Have:

• 7 years of experience in business systems analysis systems integration or technology delivery with focus on enterprise platform adoption
• Proven experience with observability monitoring or APM tools such as Dynatrace ELK Splunk or AppDynamics
• Strong project management and coordination skills with demonstrated ability to manage complex cross-functional initiatives across distributed teams
• Solid understanding of application architectures cloud platforms and telemetry concepts including metrics logs traces and events
• Experience working in Agile environments with hands-on backlog management and delivery planning
• Strong analytical mindset with ability to translate between technical and business stakeholders and drive process efficiency at scale
• Demonstrated ownership mindset with ability to identify risks resolve bottlenecks and drive outcomes in complex ambiguous environments

Pay Range: $50-$55/hr

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