Business Support Associate

Sandvik Coromant in Westminster SC is looking for a

BusinessSupportAssociate

Ready to play a key role in efficiency and supporting day-to-day business operations

In this role you will serve as a key partner in supporting daily operations and enabling team effectiveness.

Why Sandvik Coromant

At Sandvik Coromant business support is about enabling efficient operations and delivering consistent high-quality execution. This role provides the opportunity to contribute directly to how work gets done and supports overall business performance.

In this position:

• Support day-to-day business operations to ensure efficiency and continuity
• Coordinate activities and provide organizational support across the team
• Translate processes and guidelines into consistent effective administrative and operational support

ABOUT THE ROLE

The Business Support Associate is a customer-facing and internal operations role that directly supports the Coromant strategy by advancing a Customer First Mindset and enabling High Performing Teams. This position serves as a central connector between external customer engagement and internal site coordination ensuring a seamless high-quality experience for customers employees and leadership.

The role elevates traditional administrative support by taking ownership of customer visit excellence communication effectiveness site engagement initiatives and operational coordination across inserts powder and solid round tools operations. The Business Support Associate drives consistency responsiveness and professionalism while fostering a collaborative energized and high-performing workplace culture.

KEY RESPONSIBILITIES

Customer Experience & Engagement

• Serve as the primary point of contact for all site visitors ensuring a professional welcoming safe and high-impact experience from arrival to departure.
• Coordinate and execute customer visits end-to-end including scheduling agenda alignment facility readiness presentations and tours across multiple product lines (inserts powder solid round tools).
• Partner cross-functionally with Sales Operations and related leadership to ensure consistent messaging preparedness and follow-through for all customer interactions.
• Continuously identify and implement improvements to elevate customer experience responsiveness and service quality standards.
• Maintain and track customer visit metrics and feedback to support continuous improvement initiatives.

Business Operations & Administrative Leadership

• Provide high-level administrative and operational support to site leadership management teams and HR with a strong emphasis on discretion and confidentiality.
• Prepare and analyze reports presentations and communications using advanced Microsoft Office skills to support decision-making and site visibility.
• Manage travel coordination and logistics for internal leaders external guests and customers ensuring efficiency and alignment with business objectives.
• Oversee front office operations including visitor management mail distribution and facility readiness ensuring professional and efficient daily execution.
• Manage timekeeping support and temporary workforce coordination including reporting to staffing agencies.

Internal Communication & Alignment

• Lead and maintain site-wide communication channels including digital displays communication boards and internal announcements to ensure clarity consistency and timeliness.
• Partner with leadership to translate business priorities into effective site communications that reinforce strategy goals and performance.
• Act as a liaison across departments to ensure alignment and coordination on key initiatives and events.

Employee Engagement & Culture Development

• Plan coordinate and enhance employee engagement initiatives in partnership with HR and site leadership to strengthen morale participation and retention.
• Lead logistics and execution for site events recognition programs wellness initiatives and team-building activities.
• Foster a workplace culture centered on collaboration inclusion health & wellness and continuous improvement.
• Manage vendor relationships and procurement related to engagement activities events and promotional items.

Facility & Event Coordination

• Oversee the coordination and readiness of conference rooms meeting spaces and shared areas ensuring professional standards for internal and external use.
• Plan and execute meetings lunches site tours and large-scale events with attention to detail cost efficiency and experience quality.
• Maintain inventory and organization of office kitchen and event supplies.

SAFETY COMPLIANCE & CONTINUOUS IMPROVEMENT:

• Acts in accordance with a high safety culture by consistently demonstrating a safety-first mindset.
• Ensure compliance with the ISO standards including ISO 9001 (Quality Management) ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health and Safety).
• Support audits reporting and compliance initiatives as required.
• Identify opportunities to improve processes efficiency and service levels across administrative and engagement functions.
• Adhere to all company rules and safety policies.
• Perform additional duties and special projects that support evolving business needs.

EDUCATION AND EXPERIENCE REQUIRED:

Required

• Associates or Bachelors degree in Business Administration Communications or related field (or equivalent experience)
• 3 years of experience in administrative customer-facing or business support roles
• Strong proficiency in Microsoft Office Suite (Excel PowerPoint Word Outlook)
• Exceptional communication organizational and interpersonal skills
• Ability to manage multiple priorities with a high level of accuracy and professionalism

Preferred

• Experience in manufacturing or industrial environments
• Experience coordinating events customer visits or employee engagement initiatives
• Familiarity with ISO standards and compliance requirements

Key Competencies

• Customer-Centric Mindset
• Organizational Agility & Excellence
• Communication & Influence
• Collaboration & Team Engagement
• Attention to Detail & Quality Focus
• Initiative & Continuous Improvement

APPLY TODAY

For immediate consideration please visit Sandvik Careers: Rand apply to the BusinessSupportAssociate position Job Requisition ID# R0093844.

Sandvik is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law. Any applicant who because of a disability needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at Sandvik also provides reasonable accommodation for employees with disabilities consistent with its obligations under the law.

BENEFITS:

Sandvik offers a comprehensive total compensation package including a competitive benefits package of health dental and disability insurance and a 401(k)-retirement savings addition we provide opportunities for professional competence development and training as well as opportunities for career advancement.

ABOUT SANDVIK COROMANT:

Shaping the future together