Business Services Operations Manager

Program: Business Services Office

Location: 400 West Ave

Position: Business Services Operations Manager

Hours: 40/hrs. 52 wks.

Salary Range: $40677 $52884

Salary Grade: 9

Summary of Responsibilities:

Under the direction of the Business Services Director the Business Services Operations Manager will be responsible for the oversight of the agency s centralized procurement activities to include competitive bidding managing fixed asset inventory operations and agency wide telecommunications services. The position is responsible for the management of the Central Office switchboard services and associated staff.

The Business Services Operations Manager will assist the Business Services Director in the management of Business Services Office functions (Purchasing Telecom Facility Maintenance and Risk Management). The Business Services Operations Manager will work closely with the Director of Business Services in developing implementing and evaluating ongoing BSO policies procedures and activities. The Business Services Operations Manager will supervise office staff in the absence of the Business Services Director

Qualifications and Education and Experience:

Education:

• Bachelor s Degree in Supply Chain Management Business Administration or related field preferred.
• Associates Degree in Supply Chain Management Business Administration or associated field education/experience will substitute for all minimum qualifications except when there are legal requirements such as license/certification/registration.

Experience

• Two to three years experience performing Purchasing Telecom Fixed Asset Inventory and Facility Maintenance activities. Demonstrated knowledge of procurement and supply chain processes and associated professional disciplines such as purchasing/inventory control information services facilities management planning and be proficient in developing and implementing procurement strategies and policies for cost optimization and enhancing supply chain efficiency.
• Demonstrated skills and ability to identify evaluate and select suppliers based on purchasing skills negotiation in contracts in terms with suppliers to ensure favorable pricing payment terms and mutually beneficial agreements.
• Must be proficient in the application and knowledge of purchasing software within 90 of knowledge of budget components and allocation methods and supplier skill and knowledge to perform project and purchase cost analysis.
• Demonstrated knowledge or ability to learn within 90 days of hire State and Federal purchasing regulations (OMB Circular A-110 and A-122) Requires ability to supervise train and evaluate staff.
• Knowledge of safety practices and procedures including OSHA regulations. Able to implement procurement systems and tools to streamline processes and enhance efficiency.
• Manage supplier relationships including regular communication customer satisfaction conflict resolution and problem solve. Demonstrated ability to collaborate with internal stakeholders to understand their requirements and develop procurement plans accordingly.
• Able to evaluate and improve procurement practices and metrics including identifying cost saving opportunities and process enhancements. Required stay knowledgeable on regulatory/funding requirements and ensure compliance with applicable laws and regulations related to source and activities.
• Plan organize coordinate and manage work of staff at the switchboard. Able to communicate effectively build and maintain relationships.
• Must be able to analyze problems identify alternative solutions projects consequences of proposed actions and make recommendations in support of goals. Manage the activities of the Business Service Office in the absence of the Director of Business Services.
• Requires excellent interpersonal organizational planning problem solving oral and written communication skills. Able to represent the agency effectively and professionally in communications to internal and external customers/vendors.
• Demonstrated ability to work and think independently using sound judgment and excellent critical thinking skills with minimum direction. Must be proficient with use of personal computers and the following software applications MS Office Purchasing and Facility Maintenance.
• Requires health and physical capability to work in a typical office environment with or without reasonable accommodation. Requires a valid NYS driver s license and access to reliable transportation.

Please Forward Resumes and Applications to:

Human Resources Department

Action for a Better Community Inc.

400 West Ave

Rochester New York 14611

Email:

Deadline for Resumes and Applications: Open Until Filled

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