Business Services Analyst

Securitas USA: Your Opportunity to Lead and Innovate

Business Services Analyst
Securitas Security Services USA Inc.
Salary:$75000 $85000 annually

Location: Parsippany NJ (Hybrid)

Why Securitas

Joining Securitas means being part of a global leader in security solutions. We offer a supportive environment where individual growth is nurtured performance is rewarded and core values of Integrity Vigilance and Helpfulness drive everything we do.

If youre ready to lead in a performance-driven culture of purpose and belonging apply now and be part of our mission to make the world a safer place.

Your Role:

Help us keep a global security leader running smoothly behind the scenes. As a Business Services Analyst youll be the goto partner for our regional and district teams making sure our Invoice to Cash (ITC) processes are accurate efficient and on time.

This is a handson technical role where youll work directly in our financial systems dig into data and help solve real business problems. You wont be expected to make seniorlevel credit decisions but you will play a key role in keeping our billing and cash application processes running smoothly.

Youll support our field and finance teams with daytoday ITC activities including:

• Navigating financial and ERP systems to support billing collections and cash application for assigned region(s).
• Researching and helping resolve customer billing discrepancies unapplied cash and onaccount variances using system data and supporting documentation.
• Monitoring aging reports and dashboards to spot trends data issues and followup needs and escalating concerns to senior team members when needed.
• Preparing and maintaining standard reports related to accounts receivable aging and collections activity.
• Partnering with district teams and region controllers to review problem accounts and delinquencies including joining weekly or biweekly collection calls.
• Serving as a primary point of contact for the field responding to questions and requests accurately and on time.
• Working with districts to research and resolve onaccount variances unapplied cash and customer credit balances.
• Processing customer refund requests and coordinating with Cash Application to ensure proper posting.
• Supporting districts with adjustments and writeoffs making sure approvals and documentation are complete and accurate.
• Contributing to testing documentation and support during system enhancements or new implementations.
• Assisting with data cleanup reconciliations and process improvement initiatives.
• Maintaining accurate records and documentation in line with company policies and internal controls.
• Participating in team projects training sessions and continuous improvement activities.

Youre expected to perform all work safely and in line with company policies and procedures. If something isnt clear we expect you to ask.

What You Bring

Education & Experience

• High school diploma required.
• Bachelors degree in business finance accounting information systems or a related field preferred.
• 23 years of related experience required (accounts receivable billing financial operations or similar).
• Experience with ERP or financial systems (e.g. Oracle Cloud or similar) preferred.
• Experience with Oracle Advanced Collections is a plus.

Skills & Competencies

• Strong technical aptitude and comfort working in financial systems and structured workflows.
• Working knowledge of accounts receivable and billing processes (deep credit and collections expertise is not required).
• Proficiency in Microsoft Excel (basic formulas lookups and data analysis); Smartsheet and Power BI experience is a plus.
• Proficiency with Microsoft Word and PowerPoint.
• Strong analytical and problemsolving skills with high attention to detail and data accuracy.
• Ability to follow defined processes and clearly document your work.
• Effective written and verbal communication skills.
• Ability to manage multiple tasks meet deadlines and adapt to changing priorities.
• Teamoriented mindset with a strong customer service focus.

If you enjoy working with data improving processes and partnering with both finance and field teams youll feel at home in this role.

Working Environment

With or without reasonable accommodation you must be able to perform all essential functions.

In this role you will:

• Work primarily in an office or hybrid environment.
• Interact with leaders clients and colleagues including in urgent or highpressure situations while maintaining professionalism and composure.
• Handle sensitive and confidential information.
• Occasionally lift and/or move up to 10 pounds.
• Work extended hours during monthend close and system implementations as needed.
• Meet company standards for background and reference checks controlled substance testing and behavioral selection surveys.

Why Join Securitas

At Securitas were more than a security companywere a team supporting clients and communities across the this role youll:

• Build your skills in financial systems reporting and process improvement.
• Work closely with experienced analysts controllers and finance professionals.
• Have opportunities to contribute to projects and system enhancements that make a real impact on how we operate.

Were honest about our expectations and open about where we can improve. Your ideas and feedback matter here.

Equal Employment Opportunity

Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.

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