Business Professional Admin Assistant

We are seeking a highly organized and customer-focused Business Professional Administrative Assistant I to provide administrative and operational support to our Sales and Service this role you will work closely with customers sales teams and cross-functional departments to support quotations purchase orders revenue collection customer account management and service operations. The ideal candidate is detail-oriented possesses excellent communication skills and has experience working with SAP/CRM systems in a fast-paced business environment.

• Provide administrative support to Sales Service and Operations teams to ensure efficient day-to-day business operations.
  
• Serve as a primary point of contact for customers responding to inquiries via phone and email while maintaining strong customer relationships.
  
• Prepare and process customer quotations purchase orders (POs) and sales documentation accurately and in a timely manner.
  
• Coordinate with internal departments to support maintenance service sales and ensure customer requirements are met.
  
• Maintain accurate customer records installed base information and service activities within SAP CRM or other CRM systems.
  
• Track and support revenue collection activities while ensuring compliance with SOX (Sarbanes-Oxley) business processes.
  
• Assist with billing invoicing contract administration and revenue reporting to support quarterly and annual business objectives.
  
• Generate reports analyze service and sales data and provide updates to management.
  
• Document customer equipment issues and coordinate with appropriate teams to facilitate timely resolution.
  
• Support peak business periods including month-end quarter-end and year-end activities.
  
• Ensure all administrative documentation is complete accurate and maintained according to company policies.
  
• Perform additional administrative and operational duties as assigned.
  

• Bachelors degree in Business Administration Management or a related field or equivalent work experience.
  
• Minimum of 2 years of experience in administrative support sales support customer service or business operations.
  
• Experience preparing quotations processing purchase orders billing and revenue collection.
  
• Strong customer service and relationship management skills.
  
• Excellent verbal and written communication skills.
  
• Strong organizational multitasking and time management abilities.
  
• Proficiency in Microsoft Office Suite particularly Excel Word and Outlook.
  

• Experience using SAP CRM SAP ERP or other CRM platforms.
  
• Knowledge of SOX compliance and business process controls.
  
• Experience supporting service operations or maintenance organizations.
  
• Ability to work effectively in a fast-paced deadline-driven environment.
  
• Experience preparing reports and supporting business analytics.