Business Process Management
Job Summary
Position Summary
This role is not eligible for immigration sponsorship.Samsung Electronics America Inc. (SEA) the U.S. Sales and Marketing subsidiary is a leader in mobile technologies consumer electronics home appliances enterprise solutions and networks systems. For more than four decades Samsung has driven innovation economic growth and workforce opportunity across the United Statesinvesting over $100 billion and employing more than 20000 people nationwide. By integrating our large portfolio of products services and AI technology were creating smarter sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co. Ltd.
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This role focuses on managing and optimizing business processes through automation for the team in Plano Texas. This role will collaborate with cross-functional teams to identify inefficiencies design automation solutions and implement process improvements to enhance operational efficiency.
Roles & Responsibilities:
- Analyze existing business processes to identify inefficiencies and opportunities for automation.
- Design and implement automation solutions to streamline workflows and improve operational efficiency.
- Collaborate with cross-functional teams to ensure alignment between automation initiatives and business objectives.
- Monitor and report on key performance indicators (KPIs) to measure the success of automation projects.
- Provide technical expertise and support to ensure the successful implementation of automation solutions.
Minimum Qualifications:
- Bachelors degree in business computer science or a related field.
- 8-10 years of experience in business process management or automation.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Excel and automation tools (e.g. RPA AI machine learning).
Skills and Qualifications
Preferred Qualifications:
- MBA or advanced degree in business or computer science.
- Experience in the consumer electronics or technology industry.
- Familiarity with SAP ERP or similar business systems.
- Strong communication and collaboration skills for working in a dynamic matrixed organization.
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Life @ Samsung - @ Samsung - full-time employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 12 months) Paid Time Off Student Loan Program (after 6 months) Wellness Incentives and many addition regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company division and individual performance.
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