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Business Process Improvement Analyst
Job Location:
Job Location:
Burlington, CO - USA
Monthly Salary:
$ 75000 - 81000
Monthly Salary:
Posted:
13 July 2026 (30+ days ago)
Posted:
Application Deadline:
10 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Posting Summary
The Business Process Improvement Analyst is a trusted strategic partner who leads process improvement and facilitation efforts and identifies opportunities to enhance university business processes. This role develops innovative strategies and solutions leveraging enterprise platforms (including ERP systems) data and analytics and automation tools (including AI) and collaborates with stakeholders to ensure successful adoption of new procedures and systems. This role plays a key role in enterprise transformation initiatives including ERP and related enterprise platforms and supports data-informed decision making KPI development and business case analysis. Key responsibilities include understanding customer needs documenting processes identifying improvement opportunities and supporting project and change management. Much of this information is sensitive or confidential and requires a high degree of discretion. The analyst will serve as a liaison between technical and functional staff assist in creating business and technical requirements draft documentation and training materials and support training delivery. Key competencies for this role: 1. Process Improvement & Facilitation Lead process mapping current-state and future-state design Facilitate cross-functional workshops and stakeholder sessions Guide teams through structured problem-solving and process improvement methodologies Identify and prioritize opportunities for operational efficiency and service improvement 2. Enterprise Platforms & ERP Experience working with or supporting enterprise platforms (e.g. Workday Oracle Salesforce ServiceNow) Understanding of end-to-end business processes integrations and cross-system workflows Ability to support enterprise system implementations and optimization efforts 3. Data & Analytics Develop and monitor KPIs and performance metrics Experience with data visualization tools (e.g. Power BI Tableau) Working knowledge of data modeling concepts and reporting structures Ability to translate data into actionable insights and decision support 4. Change Management Experience applying structured change management approaches (e.g. ADKAR ) Ability to support stakeholder readiness engagement and adoption activities Experience integrating change management into process improvement and system initiatives 5. Digital Tools AI & Automation Identify opportunities to leverage AI automation and workflow tools (e.g. Power Automate) Apply AI-enabled solutions to enhance business processes and service delivery Experience evaluating and piloting emerging technologies 6. Financial & Business Analysis Develop cost models ROI analysis and business cases Support budget forecasting and financial decision-making Evaluate financial implications of process and technology changes 7. Collaboration & Stakeholder Engagement Proven ability to collaborate with leadership and cross-functional teams Serve as a trusted partner in complex confidential and executive-level initiatives 8. Project Management Familiarity with project methodologies (Waterfall Agile Hybrid) Ability to manage multiple workstreams and support delivery 9. Technical Translation & Requirements Gathering Lead or support requirements gathering documentation and validation Translate business needs into technical and functional requirements 10. Training & Knowledge Sharing Experience creating/updating documentation and training materials Ability to support training delivery and contribute to knowledge hubs/communities of practice Mentoring colleagues in process improvement and project methodologies 11. Communication & Interpersonal Skills Excellent communication and presentation skills Strong critical thinking problem-solving and interpersonal skills 12. Adaptability Creativity and Teamwork Demonstrated adaptability and creativity Commitment to teamwork and innovation
Desirable Qualifications
Experience with enterprise-level cloud platform implementations. Professional experience in higher education. Familiarity with project management methodologies (e.g. Waterfall Agile). Familiarity with change management methodologies (e.g. ADKAR ) Exposure to various programming software and systems environments. Experience facilitating workshops and stakeholder sessions Experience with process mapping tools (e.g. Visio Lucidchart) Experience with Power Automate or workflow automation tools Experience developing KPIs dashboards and reporting frameworks Experience supporting financial modeling ROI analysis and business case development Experience with digital transformation or enterprise technology modernization. Familiarity with AI tools for business process improvement. Experience with data visualization platforms (e.g. Power BI Tableau). Exposure to platforms like Workday Oracle Slate Salesforce and ServiceNow.
Other Information
This position is dependent on the availability of designated transformation or systems project funding and is funded for a minimum of two years. A probationary period may be required Contingent on continued funding Occasional evening and/or weekends required (if non-exempt position may result in overtime) Background Check required for this position.
The Business Process Improvement Analyst is a trusted strategic partner who leads process improvement and facilitation efforts and identifies opportunities to enhance university business processes. This role develops innovative strategies and solutions leveraging enterprise platforms (including ERP systems) data and analytics and automation tools (including AI) and collaborates with stakeholders to ensure successful adoption of new procedures and systems. This role plays a key role in enterprise transformation initiatives including ERP and related enterprise platforms and supports data-informed decision making KPI development and business case analysis. Key responsibilities include understanding customer needs documenting processes identifying improvement opportunities and supporting project and change management. Much of this information is sensitive or confidential and requires a high degree of discretion. The analyst will serve as a liaison between technical and functional staff assist in creating business and technical requirements draft documentation and training materials and support training delivery. Key competencies for this role: 1. Process Improvement & Facilitation Lead process mapping current-state and future-state design Facilitate cross-functional workshops and stakeholder sessions Guide teams through structured problem-solving and process improvement methodologies Identify and prioritize opportunities for operational efficiency and service improvement 2. Enterprise Platforms & ERP Experience working with or supporting enterprise platforms (e.g. Workday Oracle Salesforce ServiceNow) Understanding of end-to-end business processes integrations and cross-system workflows Ability to support enterprise system implementations and optimization efforts 3. Data & Analytics Develop and monitor KPIs and performance metrics Experience with data visualization tools (e.g. Power BI Tableau) Working knowledge of data modeling concepts and reporting structures Ability to translate data into actionable insights and decision support 4. Change Management Experience applying structured change management approaches (e.g. ADKAR ) Ability to support stakeholder readiness engagement and adoption activities Experience integrating change management into process improvement and system initiatives 5. Digital Tools AI & Automation Identify opportunities to leverage AI automation and workflow tools (e.g. Power Automate) Apply AI-enabled solutions to enhance business processes and service delivery Experience evaluating and piloting emerging technologies 6. Financial & Business Analysis Develop cost models ROI analysis and business cases Support budget forecasting and financial decision-making Evaluate financial implications of process and technology changes 7. Collaboration & Stakeholder Engagement Proven ability to collaborate with leadership and cross-functional teams Serve as a trusted partner in complex confidential and executive-level initiatives 8. Project Management Familiarity with project methodologies (Waterfall Agile Hybrid) Ability to manage multiple workstreams and support delivery 9. Technical Translation & Requirements Gathering Lead or support requirements gathering documentation and validation Translate business needs into technical and functional requirements 10. Training & Knowledge Sharing Experience creating/updating documentation and training materials Ability to support training delivery and contribute to knowledge hubs/communities of practice Mentoring colleagues in process improvement and project methodologies 11. Communication & Interpersonal Skills Excellent communication and presentation skills Strong critical thinking problem-solving and interpersonal skills 12. Adaptability Creativity and Teamwork Demonstrated adaptability and creativity Commitment to teamwork and innovation
Desirable Qualifications
Experience with enterprise-level cloud platform implementations. Professional experience in higher education. Familiarity with project management methodologies (e.g. Waterfall Agile). Familiarity with change management methodologies (e.g. ADKAR ) Exposure to various programming software and systems environments. Experience facilitating workshops and stakeholder sessions Experience with process mapping tools (e.g. Visio Lucidchart) Experience with Power Automate or workflow automation tools Experience developing KPIs dashboards and reporting frameworks Experience supporting financial modeling ROI analysis and business case development Experience with digital transformation or enterprise technology modernization. Familiarity with AI tools for business process improvement. Experience with data visualization platforms (e.g. Power BI Tableau). Exposure to platforms like Workday Oracle Slate Salesforce and ServiceNow.
Other Information
This position is dependent on the availability of designated transformation or systems project funding and is funded for a minimum of two years. A probationary period may be required Contingent on continued funding Occasional evening and/or weekends required (if non-exempt position may result in overtime) Background Check required for this position.
Required Experience:
IC
About Company
For individuals committed to a thriving future for people and planet, UVM is the leading university where discovery, creativity, community, and action coalesce to secure a healthier, greener tomorrow.
