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Business Operations Specialist

MPower


Job Location:

Rockville, MD - USA

Monthly Salary: Not provided by the employer
Posted: 11 July 2026 (30+ days ago)
Application Deadline: 8 October 2026
Vacancies: 1 Vacancy

Job Summary

The Business Operations Specialist plays an important role in helping mPower operate efficiently while creating an engaging experience for our employees customers and partners. This position works across multiple areas of the business including communications employee engagement operations quality initiatives events and special projects to help move priorities forward and support the continued growth of the company. This is an excellent opportunity for an organized creative and motivated professional who enjoys variety takes initiative and thrives in a collaborative environment. No two days are exactly alike making this an ideal role for someone who enjoys learning building relationships and contributing wherever needed.
Job Responsibilities:

Communications & Marketing

  • Develop and coordinate internal and external communications including company announcements newsletters social media content website updates presentations and marketing materials.
  • Design engaging graphics and communications using Canva or similar design tools.
  • Help maintain a consistent and professional company brand across all communications.

Employee Engagement & Community Impact

  • Coordinate employee engagement programs recognition initiatives company meetings luncheons and special events.
  • Support Community Impact initiatives volunteer activities and employee giving opportunities.
  • Help create meaningful experiences that strengthen collaboration engagement and company culture.

Business Operations

  • Coordinate facilities-related activities office supplies vendors and meeting logistics.
  • Maintain the company calendar of internal events and key organizational activities.
  • Support operational initiatives and assist with special projects that improve the effectiveness of the organization.

Quality Support

  • Support ISO and CMMI initiatives by coordinating activities documentation audit preparation and follow-up.
  • Partner with the Quality Management Representative and process owners to help support quality objectives.

Executive & Strategic Support

  • Research topics draft communications develop presentations and coordinate cross-functional initiatives.
  • Track action items follow up with stakeholders and assist leadership with strategic projects and business initiatives.
Required Qualifications:
  • Bachelors degree or equivalent experience.
  • Three to six years of professional experience in business operations communications marketing employee engagement event planning or a related field.
  • Exceptional written and verbal communication skills.
  • Strong organizational and project coordination skills.
  • Proficiency with Microsoft Office including PowerPoint.
  • Experience with Canva or similar graphic design tools.
  • Ability to manage multiple priorities while maintaining attention to detail.
Preferred Qualifications:
  • Experience coordinating events communications or employee engagement activities is preferred.
  • Familiarity with social media platforms and website content management is preferred.
  • Experience supporting ISO CMMI or other quality initiatives is a plus.
$70000 - $75000 a year
mPower Inc.is an Equal Opportunity/Affirmative Action employer. Qualified applicants or employees will receive consideration for employment without regard to race color religion ethnic or national origin ancestry age sex sexual orientation gender identity pregnancy (including childbirth or related condition) citizenship familial status mental or physical disability status veteran status genetic information other non-disqualifying disability or any other characteristic protected by law.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

IC


About Company

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mPower, Inc. is an Equal Opportunity/Affirmative Action employer. Qualified applicants or employees will receive consideration for employment without regard to race, color, religion, ethnic or national origin, ancestry, age, sex, sexual orientation, gender identity, pregnancy (includi ... View more

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