Business Operations Specialist
Job Location:
New York City, NY - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Get ready to groove with Gesture the ultimate e-commerce and delivery-tech sensation! Were not your average company - were all about innovation going global and changing the game when it comes to showing love and thanks. Our mission To whip up excellent products and services thatll totally transform the way folks bond chat and vibe using some seriously swanky tangible goodies and presents.
The Business Operations Assistant plays a crucial role in supporting the efficient functioning of the companys operational processes. This role involves providing administrative and coordination support to ensure smooth operations effective communication and the successful execution of various business activities.
This is an in-office based position working from our NYC based office. This role does not support remote or hybrid work.
Key Responsibilities:
Administrative Support:
- Assist in the management of daily administrative tasks including scheduling meetings coordinating appointments and managing calendars.
- Prepare and distribute internal and external communications memos and reports as needed.
- Maintain accurate records files and documentation related to business operations.
Data Entry and Analysis:
- Enter and update data in various systems databases and spreadsheets to support accurate record-keeping and reporting.
- Assist in data analysis tasks such as gathering data creating basic reports and identifying trends for further review.
Coordination and Logistics:
- Coordinate travel arrangements accommodation and transportation for team members as required.
- Support event planning and coordination including workshops training sessions and company gatherings.
Inventory Management:
- Assist in tracking inventory levels and supplies coordinating with relevant departments to ensure availability of necessary materials.
- Help manage procurement processes including raising purchase orders and monitoring deliveries.
Communication and Correspondence:
- Respond to inquiries and requests both internally and externally in a timely and professional manner.
- Draft and edit emails letters and other written correspondence as needed.
Process Assistance:
- Support the implementation of operational processes and procedures by following guidelines and contributing to process improvement initiatives.
- Collaborate with team members to ensure adherence to established protocols.
Document Preparation:
- Assist in the creation and formatting of documents presentations and reports ensuring a consistent and professional appearance.
Cross-functional Collaboration:
- Collaborate with various departments teams and stakeholders to ensure effective communication and coordination of operational tasks.
- Assist in project-related tasks and activities as required.
Various Other Duties:
- Assisting other departments including but not limited to deliveries logistics customer outreach customer service and more.
The most successful individuals in this role will possess the following skill sets and requirements:
- Problem-Solving: Proven problem-solving abilities to address issues and find practical solutions in a fast-paced environment.
- Organizational Skills: Excellent organizational skills to manage and prioritize tasks appointments and meetings efficiently.
- Communication: Strong written and verbal communication skills for effective internal and external communication including emails phone calls and in-person interactions.
- Time Management: Ability to manage time effectively meet deadlines and handle multiple tasks simultaneously.
- Attention to Detail: Keen attention to detail to ensure accuracy in documentation reports and data entry.
- Computer Skills: Proficiency in using office software such as Microsoft Office (Word Excel PowerPoint) Google Workspace and other relevant tools.
- Adaptability: Flexibility to adapt to changing priorities and tasks as business needs evolve.
- Analytical Skills: Basic analytical skills to analyze data generate insights and assist with decision-making.
- Customer Service: Customer service orientation to assist clients customers or team members with inquiries and requests.
- Documentation: Ability to maintain and organize documents records and files efficiently.
- Teamwork: Collaborative mindset to work effectively with cross-functional teams and colleagues.
- Confidentiality: Commitment to maintaining the confidentiality of sensitive business information and data.
- Research Skills: Strong research abilities to gather information and data for various projects and reports.
- Calendar Management: Proficiency in managing calendars scheduling appointments and coordinating meetings.
- Financial Acumen: Basic understanding of financial concepts and budget tracking especially if the role involves financial operations tasks.
- Project Support: Capability to provide administrative support for projects including tracking progress coordinating tasks and assisting with project documentation.
- Resourcefulness: Ability to find solutions and resources independently when faced with challenges.
- Customer Relationship Management (CRM): Familiarity with CRM software for managing customer and client relationships.
- Conflict Resolution: Skill in handling conflicts or disagreements diplomatically and effectively.
- Continuous Improvement: Willingness to identify process improvements and contribute to streamlining operations.
- Technical Skills: Depending on the specific business operations knowledge of specialized software or tools relevant to the industry.
- Health and Safety Awareness: Awareness of health and safety regulations and the ability to promote a safe work environment.
Join our team as a Business Operations Assistant and contribute to the smooth functioning of our operations by providing essential administrative support and coordination.
Be sure to download our mobile app
HOW YOU OPERATE
- Bias for Action: you ship you dont just plan
- Data-Driven with Instinct: you know when to trust the numbers and run the experiment and when to trust instinct and try a new direction
- Ownership: you own an initiative end to end and own outcomes without being managed to them
- Sound Judgment: you can tell what moves the needle from whats just noise
- Genuine Curiosity: you wonder why people send gifts not just how many
WHO SHOULD NOT APPLY
- You want to sit in strategy meetings rather than build and run the engine yourself
- You need a team to manage in order to feel effective
- Youre uncomfortable being measured against CAC ROAS and conversion numbers every week
- You need perfect data before youll act
COMPENSATION
- Base Salary: $70000 $81000 / yr plus a performance bonus tied to real growth KPIs
- Ground-floor equity as the company scales
OTHER GESTURE BENEFITS AND PERKS
- Health dental and vision insurance
- A direct line to leadership: youll report straight to the head of marketing with a genuine seat at the table
- Gesture Swag Pack: exclusive branded gear (hoodie water bottle or cap)
- Beautiful HQ Experience: modern Denver office with creative work zones and collaboration spaces
- The chance to own growth at a company building something people are glad to receive
APPLICATION PROCESS
A resume alone wont tell us enough. Be ready to share a few things youve actually built and the results they drove: a performance dashboard you maintained a campaign with before-and-after numbers or a lifecycle journey you designed from logic to outcome.
To apply send us:
- Your resume
- A short note on the growth challenge youre proudest of solving
- A sample or two of your work
DOWNLOAD THE GESTURE APP
Required Skills:
Qualifications and Skills: - High school diploma or equivalent; associates degree or relevant certification is a plus. - Prior experience in an administrative or operations support role is desirable. - Proficiency in using Microsoft Office Suite (Word Excel PowerPoint Outlook) for document creation data entry and communication. - Excellent organizational and time management skills with the ability to prioritize tasks effectively. - Strong attention to detail and accuracy in data entry and documentation. - Effective communication skills both written and verbal. - Ability to work collaboratively in a team environment and adapt to changing priorities. - Positive attitude adaptability and willingness to learn new tasks. - Familiarity with basic office equipment and software tools. The most successful individuals in this role will possess the following skill sets and requirements: Problem-Solving: Proven problem-solving abilities to address issues and find practical solutions in a fast-paced environment. Organizational Skills: Excellent organizational skills to manage and prioritize tasks appointments and meetings efficiently. Communication: Strong written and verbal communication skills for effective internal and external communication including emails phone calls and in-person interactions. Time Management: Ability to manage time effectively meet deadlines and handle multiple tasks simultaneously. Attention to Detail: Keen attention to detail to ensure accuracy in documentation reports and data entry. Computer Skills: Proficiency in using office software such as Microsoft Office (Word Excel PowerPoint) Google Workspace and other relevant tools. Adaptability: Flexibility to adapt to changing priorities and tasks as business needs evolve. Analytical Skills: Basic analytical skills to analyze data generate insights and assist with decision-making. Customer Service: Customer service orientation to assist clients customers or team members with inquiries and requests. Documentation: Ability to maintain and organize documents records and files efficiently. Teamwork: Collaborative mindset to work effectively with cross-functional teams and colleagues. Confidentiality: Commitment to maintaining the confidentiality of sensitive business information and data. Research Skills: Strong research abilities to gather information and data for various projects and reports. Calendar Management: Proficiency in managing calendars scheduling appointments and coordinating meetings. Financial Acumen: Basic understanding of financial concepts and budget tracking especially if the role involves financial operations tasks. Project Support: Capability to provide administrative support for projects including tracking progress coordinating tasks and assisting with project documentation. Resourcefulness: Ability to find solutions and resources independently when faced with challenges. Customer Relationship Management (CRM): Familiarity with CRM software for managing customer and client relationships. Conflict Resolution: Skill in handling conflicts or disagreements diplomatically and effectively. Continuous Improvement: Willingness to identify process improvements and contribute to streamlining operations. Technical Skills: Depending on the specific business operations knowledge of specialized software or tools relevant to the industry. Health and Safety Awareness: Awareness of health and safety regulations and the ability to promote a safe work environment. Join our team as a Business Operations Assistant and contribute to the smooth functioning of our operations by providing essential administrative support and coordination. Be sure to download our mobile app
About Company
Job Title: Logistics and Operations Intern Location: New York, NY - NON-REMOTE Type: Paid & unpaid Internship About us: Join Gesture and be a part of revolutionizing the logistical e-commerce and marketing technology industry, where innovation meets passion, and technology shapes the ... View more
