Business Operations


Job Location:

San Francisco, CA - USA

Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

About the Role

This is a high-ownership role reporting directly to the CEO. You will own customer deployments end-to-end managing the full arc from onboarding to optimization. This is not a playbook-heavy position you will build processes from scratch as the company scales balancing tactical execution with strategic thinking about how to deliver complex AI systems reliably.

What Youll Own

  • Own end-to-end customer deployments managing scope timeline and customer success metrics
  • Deploy AI agents into customer environments and iterate based on real-world performance data
  • Design and scale operational processes for multi-site customer rollouts
  • Communicate directly with research site networks to understand requirements and manage expectations
  • Build systems and workflows from scratch when playbooks dont exist

Requirements

Must-Have

  • 26 years of experience at a startup consulting firm or investment bank with demonstrated ability to manage complex projects or operations
  • Extreme ownership mindset; comfortable operating without a defined playbook and adapting to ambiguity
  • Strong academic background with rigorous analytical training
  • In-person at San Francisco HQ

Nice-to-Have

  • Prior consulting background with demonstrated structured thinking and client management skills
  • Early-stage startup experience scaling from zero to Series A or B; ability to build operations at velocity
  • High agency; demonstrated ability to figure things out independently without waiting for direction

Benefits & Perks

  • 401(k) retirement plan
  • Free lunch and dinner provided on-site
  • Visa sponsorship available on a case-by-case basis
  • Equity: 0.2% 0.6%

Interview Process

  1. Initial Screen
  2. First Round
  3. Second Round
  4. Offer
About the Role This is a high-ownership role reporting directly to the CEO. You will own customer deployments end-to-end managing the full arc from onboarding to optimization. This is not a playbook-heavy position you will build processes from scratch as the company scales balancing tactical execut...