Business Operations Coordinator Part Time Flexible

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

• Competitive salary with bonus potential
• Paid holidays and accruable vacation
• Flexible work hours if required
• Advancement opportunities.
• Bonus potential from day one!

• Business Operations
  • Inventory Management
  • Purchasing Supplies & Materials (Amazon Home Depot SE Orders etc)
  • Invoice Preparation & Submission (Contacts Work Description Before/After Photos)
  • Accounts Receivable Support
  • Customer Contact Information Database Management (Vonigo & Quo)
  • Repair Photo Database Management (CompanyCam)
  • Large Project & Warranty Partner Support (ABG Kohler New Construction etc)
  • Business Compliance Management
  • Vehicle Info & Maintenance Management
  • Assist in Develop & Document SOPs
• Scheduling
  • Collaborate with Sales Techs & SC to manage and optimize Repair Technicians schedules
  • Communicate with customers to plan and confirm repair date/time
  • Weekly Schedule Development & Distribution
• Business Development (Account Management Support)
  • Assist w/ Creating & Sending Quotes
  • Customer Follow-up & Misc Communication
  • Occasional Outside Sales (Scheduled Walk-thrus & Meetings)
• Identify implement and document solutions to improve business methods and processes
• Prioritize customer relationships and customer service

• Goal-oriented self-starter and energetic
• Licensed to operate a passenger car and have a clean driving record
• Professional caring and service-minded
• Readiness to becomea meaninful part of a strong team and growing business

• Tech-Fluent - Comfortable with QuickBooks CRM Tools Mobile Apps (CompanyCam Quo etc) Microsoft Office
• Local & Reliable - Live within commuting distance to Office and want a role that respects your need for flexible schedule while offering professional responsibility.
• Systems & Detail Oriented - Not just following a process but seeing ways to improve operations and implementing them

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors Countertops Bathtubs Cabinets Appliances Furniture Elevator Panels Almost Everything!. We pride ourselves in our ability to provide incredibly fast service while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Ourmissionis to develop outstanding teams by investing in strong relationships. Together we work to solve our customers problems by reducing the waste of time moneyand materials which end up inlandfills.

To establishandlead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitanareaandfor our brand to be synonymous with spot repair among all facilitiesandmaintenance management.

Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Surface Experts Corporate.