Business Operations Assistant

California Institute of Integral Studies (CIIS) is an internationally recognized leader in integral education. CIIS strives to embody spirit intellect and wisdom in service of individuals communities and the earth. CIIS has an enrollment of over 2000 students pursuing degrees and professional certificates in a variety of academic programs in its schools of Consciousness and Transformation Professional Psychology and Health Undergraduate Studies and our research centers and global initiatives.

CIIS is a mosaic of faces and philosophies and backgrounds and beliefs. Like our faculty and staff students are intellectually engaged and socially active. Each day brings new experiences that broaden horizons and hone critical thinking. Programs both inside the classroom and throughout the University inspire creativity nurture community cultivate curiosity and foster social addition CIIS offers a dynamic array of events through its Public Programs including conversations workshops continuing education and conferences and hosts a vibrant art exhibition series. The University also provides low-cost mental health services to the San Francisco Bay Area through its 6 award-winning community counseling clinics. CIIS is accredited by the Western Senior College and University Commission (WSCUC).

CIIS strives to cultivate a culture of inclusion and belonging as part of its Seven Commitments. We honor and celebrate diversity of all types. Our diverse and inclusive culture brings us together in ways that empower everyone to connect belong and grow.

POSITION SUMMARY

The Business Operations Assistant serves as a primary point of contact for the CIIS community and visitors. This position provides exceptional customer service by welcoming guests answering and directing incoming calls and assisting students faculty staff vendors and community members.

The Business Operations Assistant supports the daily operations of the Facilities & Business Operations department by managing mail and package distribution maintaining reception areas and providing general administrative and operational support while creating a welcoming and professional environment. This position may also provide reception coverage at multiple campus locations and administrative support throughout the Facilities & Business Operations department as operational needs require.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet visitors students faculty staff vendors and community members in a professional and welcoming manner.
• Operate the Universitys main telephone system by answering screening and directing incoming calls.
• Respond to general inquiries and direct individuals to the appropriate department or staff member.
• Provide reception and front desk coverage at multiple campus locations as operational needs require.
• Support established front desk and campus access procedures including communicating and enforcing visitor and identification requirements.
• Receive sign for and distribute incoming mail packages and deliveries including preparing and processing outgoing FedEx and other shipping requests.
• Sort and distribute incoming and outgoing mail faxes and internal correspondence.
• Maintain faculty and staff mailboxes.
• Maintain organized clean and professional front desk and reception areas.
• Restock office supplies copier paper and front office materials as needed.
• Assist with departmental procurement activities including ordering supplies processing purchase requests or purchase orders and maintaining related documentation.
• Maintain campus first aid kits and coordinate replenishment when necessary.
• Manage and organize the campus Lost and Found.
• Provide general administrative and clerical support to Facilities & Business Operations.
• Provide administrative support to the Facilities & Business Operations department including filing scanning data entry document preparation and other general office support.
• Assist with departmental administrative tasks and operational support as assigned.
• Maintain awareness of campus resources and institutional updates to provide accurate information to the CIIS community.
• Exercise appropriate judgment and discretion when communicating University information to students employees visitors vendors and members of the community.
• Follow established emergency procedures and communicate urgent situations to appropriate personnel or emergency services.
• Report safety concerns hazards or incidents to Facilities & Business Operations and the Clery Team.
• Work collaboratively with departments across the University to provide exceptional customer service.
• Support campus-wide customer service initiatives by assisting students faculty staff vendors and visitors across multiple Facilities & Business Operations functions.
• Provide backup coverage for the Café Register and other Facilities & Business Operations service areas as needed.
• Perform other duties and special projects as assigned.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent required.
• Two (2) years of receptionist customer service administrative support or related experience preferred.
• Experience operating a multi-line telephone system preferred.
• Basic proficiency with Microsoft Office Suite and email applications.
• Ability to communicate effectively with diverse populations.
• Ability to organize work manage competing priorities and meet deadlines.

ENVIRONMENTAL DEMANDS

This position operates in a collaborative on-campus environment with frequent interaction with students faculty staff visitors and vendors. The role requires managing multiple responsibilities in busy reception and front desk environments with frequent interruptions while maintaining professionalism and providing excellent customer service.

The position may be required to provide coverage at different reception or service areas on campus based on departmental and operational needs.

PHYSICAL ABILITIES

• Ability to sit or stand for extended periods of time.
• Ability to frequently use a computer keyboard telephone and other office equipment.
• Ability to lift and carry packages office supplies or equipment up to 25 pounds.
• Ability to bend reach walk and move throughout campus as needed.

LOCATION

100% on-campus position located at the California Institute of Integral Studies campus in San Francisco California.

Work Schedule: Regular schedule is Monday-Friday 8:00 a.m. to 4:00 p.m.; however flexibility to work evenings and weekends as operational needs require.

WAGES AND BENEFITS

$20.00 - $25.50

NOTES TO CANDIDATE

• Working ConditionsDuties are primarily performed in an office environment at a desk or computer terminal typically Monday through Friday.
• Background Check Due to the sensitivity and requirements of this position you should expect to undergo and be cleared of an employment background/criminal check if extended an offer for employment. You may also be asked to provide proof of educational degree(s) licenses or credentials pertinent to the position. If your job requires driving on behalf of CIIS you will be required to provide proof of a valid drivers license.
• Visa Sponsorship Visa sponsorship is not available for this position. Applicants must currently be authorized to work in the United States for any employer.
• Relocation Assistance This position is not eligible for relocation assistance.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

At the California Institute of Integral Studies (CIIS) we are dedicated to fostering a culture of inclusion and belonging guided by our Seven Commitments. We value the diverse experiences perspectives and identities within our community and strive to create and maintain environments that are inclusive equitable accessible and welcoming for all.

As an Equal Opportunity Employer we are committed to providing an open fair and non-discriminatory environment for all individuals in accordance with all applicable federal state and local laws. This commitment extends to all aspects of employment including recruitment hiring promotion compensation benefits training and other terms and conditions of employment.

CIIS actively seeks to recruit and retain individuals who bring a broad range of cultural backgrounds languages and life experiences that enhance our institutional mission and values.

Screening begins immediately and will continue until the position is filled. Using the Apply Now link please submit a Resume and Cover Letter online. For Further Inquiries please e-mail