Business Operations Administrator

Job Summary:

The Business Operations Administrator serves as a key operational partner responsible for supporting the day-to-day administration and growth of the business. This role oversees a broad range of business functions including commissions administration agent contracting compliance support reporting onboarding technology coordination and special projects. The position exercises independent judgment in managing operational processes resolving issues recommending improvements and supporting strategic business objectives. Working closely with the Senior Vice President of Operations this individual serves as a trusted resource to leadership and plays a critical role in ensuring operational continuity efficiency and exceptional support to agents and business partners.

Essential Responsibilities
Operations & Business Support
Support daily business operations and administrative functions.
Identify and implement process improvements to increase efficiency and scalability.
Serve as a trusted partner to leadership on operational initiatives and special projects.
Assist with documenting workflows procedures and business processes.

Commissions & Contracting
Administer commission processing reconciliation and issue resolution.
Coordinate agent contracting and appointment activities.
Maintain accurate contracting and commission records.
Serve as a liaison between agents carriers and internal teams.

Compliance & Reporting
Support compliance activities audits and documentation requirements.
Ensure operational processes align with company and carrier guidelines.
Prepare and maintain operational sales contracting and commission reports.
Analyze business data and provide actionable insights to leadership.

Onboarding & Agent Support
Coordinate onboarding activities for new employees and independent agents.
Assist with licensing contracting technology access and training resources.
Serve as a primary resource for agent operational support and inquiries.

Technology & Special Projects
Support business systems technology initiatives and process automation efforts.
Assist with system implementations upgrades and user adoption.
Lead or participate in special projects that support strategic business objectives.
Qualifications
Bachelors degree in Business Operations Finance Insurance or related field preferred.
3-5 years of experience in operations contracting commissions compliance agency administration or a related business function.
Strong organizational analytical and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Advanced Microsoft Office skills particularly Excel.
Excellent communication and relationship-building abilities.
High attention to detail and commitment to accuracy.

What Makes This Role Unique
This is an ideal opportunity for someone who enjoys variety ownership and larger organizations these responsibilities are often performed by multiple this lean entrepreneurial environment the Business Operations Administrator plays a critical role in supporting the success and growth of the business while developing broad expertise across operations compliance contracting commissions technology and agent support.

About Integrity

Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .

Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.