Business Manager Viral Vector Services MA, Remote

Work Schedule

Environmental Conditions

Job Description

Thermo Fisher Scientifics Viral Vector Services business is a rapidly growing industry-leading Contract Development and Manufacturing Organization (CDMO) supporting customers in the development and manufacture of viral vector-based therapies. We are committed to delivering exceptional customer and colleague experiences while enabling the success of every program we undertake.

The Sr. Business Manager Viral Vector Services is an experienced individual contributor responsible for supporting business management activities across customer programs and commercial portfolios. This role partners closely with commercial operational and functional teams to help ensure alignment between customer expectations financial performance and program execution.

This position supports business operations at the intersection of commercial strategy financial management and customer program delivery contributing to revenue forecasting operational execution and customer satisfaction across the Viral Vector Services network.

As a Sr. Business Manager you will support the successful execution of customer programs by helping drive financial accuracy commercial coordination and operational alignment. You will contribute to customer proposals forecasting activities and cross-functional collaboration efforts that improve predictability and customer experience.

Your work will help strengthen execution consistency support sustainable business growth and enable effective delivery across customer programs and portfolios.

• Support business management activities for customer programs and commercial portfolios
• Partner with cross-functional teams to align commercial objectives with operational execution
• Assist in tracking program performance metrics risks and business deliverables
• Support coordination of customer-related business activities and communications

• Assist in development of customer proposals pricing analyses and commercial documentation
• Support contract execution scope management and change control activities
• Help maintain pricing and proposal data within business systems and tools

• Support revenue forecasting and financial tracking activities for assigned programs or accounts
• Partner with Finance and Operations teams to maintain accurate forecasting and reporting
• Assist with invoicing coordination materials reconciliation and financial data management
• Maintain accurate data within Salesforce and related enterprise systems

• Build collaborative working relationships with internal stakeholders and customer teams
• Support alliance management activities customer governance meetings and reporting requirements
• Escalate risks issues and opportunities appropriately to leadership

• Support continuous improvement initiatives focused on efficiency consistency and customer experience
• Promote adoption of standard tools templates and business processes
• Ensure work is performed in alignment with quality compliance and governance expectations

• Collaborate with Program Management Sales Site Leadership Supply Chain Quality and Finance teams
• Support execution activities that enable successful delivery of customer programs
• Contribute to account planning forecasting and operational reviews as needed

• Bachelors degree in a scientific engineering or business discipline required
• MBA or advanced business degree preferred

• 58 years of experience in business management commercial operations finance project/program management or related fields
• Experience in pharmaceutical biotechnology gene therapy or CDMO environments preferred
• Experience working in cross-functional and matrixed organizations preferred

• Understanding of financial forecasting commercial support and business operations processes
• Working knowledge of CDMO business operations and customer program environments preferred
• Strong organizational skills with ability to manage multiple priorities
• Effective interpersonal and communication skills
• Ability to collaborate across functions and contribute within matrixed teams
• Analytical mindset with attention to detail and data accuracy
• Experience using enterprise business systems such as Salesforce planning tools or project management platforms
• Self-motivated adaptable and customer-focused

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:

• A choice of national medical and dental plans and a national vision plan including health incentive programs

• Employee assistance and family support programs including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy

• Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan

• Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits please visit: Experience:

Manager