Business Manager DPW Central Admin

Business Manager
Brookline DPW Central Administration
Hourly Rate: $39.16 37.5 hours weekly

Brookline DPWs Central Admin office is seeking a detail-driven and service-oriented Business Manager to oversee the central business operations of the Department of Public Works. This hands-on administrative and supervisory role is responsible for customer service office management financial processing utility account administration contract administration budget preparation and forecasting permitting support and the supervision and cross-training of administrative staff. If you excel at accuracy efficiency and teamwork in a fast-moving municipal environment we invite you to apply to join this dedicated and professional team.

About Us:

DPW Central Administration supports all Public Works divisions and serves as the hub for business operations fiscal stewardship and high-quality customer service for Brookline residents contractors and partner departments. We value professionalism responsiveness and continuous improvement in everything we do.

Responsibilities

As the Business Manager you will:

• Independently manage DPWs central business operations including the customer service office accounts payable and receivable and contract administration.
• Prepare purchase requisitions purchase orders payment vouchers and vendor payments; maintain financial tracking systems account balances and reports.
• Administer departmental contracts including preparation routing approval tracking and record maintenance; coordinate with internal staff and vendors.
• Oversee utility accounts by monitoring bills consumption trends and funding allocations; reconcile activity prepare annual forecast and budget and analyze usage and cost trends for reporting.
• Coordinate police details and related billing tracking scheduling reports reconciliation and payments.
• Prepare run and analyze budget and financial reports; support annual budget development and special projects; monitor expenditures and identify variances.
• Support DPW permitting functions including street opening and occupancy permits; track payments maintain records and follow up on outstanding balances.
• Supervise schedule and cross-train assigned administrative staff (typically 25 employees); hire assign work and maintain a positive and accountable work environment.
• Manage onboarding and offboarding position control rosters building and system access contact directories and personnel documentation.
• Oversee and improve business systems customer service platforms and effective communication from the Department.
• Research rates fees structures for comparable services and provide analysis and recommendations for associated departmental programs and services.
• Create annual budget reports.
• Coordinate payroll processing incident reports and general office operations.
• Support workflow improvements department communications technology systems language access and ADA compliance.
• Assist with claims related to public construction activity and support emergency operations when needed including possible evening or weekend availability.
• Perform all other duties as assigned.

What Were Looking For:

We seek a highly organized and collaborative Business Manager with strong financial administrative and supervisory skills who is ready to contribute to a busy municipal department.

Education & Experience:

• Bachelors degree in business accounting public administration or a related field; five years of progressively responsible experience in municipal or business financial administration billing purchasing or office management including supervisory experience; or an equivalent combination of education training and experience.

Certifications & Skills:

• OSHA 10-Hour Construction Industry Safety certification preferred at hire; required within six months.

The ideal candidate will have strong knowledge of municipal purchasing payroll billing financial tracking and customer service principles paired with the ability to operate accounting and billing systems spreadsheets databases and specialized software. This individual excels in communication demonstrates sound judgment discretion and exceptional attention to detail and brings proven experience leading staff coordinating onboarding and offboarding processes and maintaining accurate and reliable records.

How to Apply:

This is a full-time year-round position offering outstanding municipal benefits including comprehensive health insurance pension and retirement plans paid vacation and holidays professional development and opportunities for advancement.

Please apply with a resume and cover letter. Position open until filled.