Business Manager
Columbus, OH - USA
Job Summary
- Bonus based on performance
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Follow up on inbound leads and quote requests
- Schedule site visits and estimate appointments
- Assist with commercial prospecting and customer outreach
- Prepare proposals and estimates
- Track sales opportunities and customer follow-up activities in company CRM
- Support networking and community relationship-building efforts
- Help maintain CRM sales pipeline and revenue reporting
- Manage customer communications and scheduling
- Process invoices and assist with collections follow-up
- Prepare weekly KPI and performance reports
- Assist with vendor relationships
- Support payroll preparation and administrative tasks
- Learn all major functions of the business
- Participate in strategic planning and growth initiatives
- Develop and document standard operating procedures
- Take ownership of special projects that improve efficiency and profitability
- Serve as a stand-in for ownership when necessary
- Support the Director of Operations in the following areas as needed
- Assist with daily scheduling of crews and equipment
- Coordinate jobs to maximize truck utilization and efficiency
- Monitor job progress and communicate with customers
- Resolve customer concerns and service issue
- 3 years of experience in operations project management sales customer service or business management
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Comfortable interacting with customers employees and vendors
- Ability to prioritize multiple projects and adapt to changing priorities
- Proficiency with Microsoft Office and cloud-based business software
- Valid drivers license and reliable transportation
- Experience in home services construction property management landscaping or related industries
- Experience managing employees
- Sales or business development experience
- Familiarity with CRM scheduling or field service software
- Improved customer satisfaction
- Faster quote turnaround times
- Higher recurring revenue
- Reduced owner involvement in day-to-day activities
- Consistent achievement of sales and profitability goals
- Conducting site visits and estimates
- Meeting with commercial property managers and decision-makers
- Visiting active job sites and coordinating with the Operations Manager to ensure customer satisfaction
- Networking and business development activities
- Following up with prospects and customers
Rolling Suds is a company that takes pride in delivering top-quality power washing services to both residential and commercial clients. With over 30 years of experience in the industry we have built a strong reputation and a loyal customer base. We believe that our success is due to the relationships we have cultivated with our clients our unwavering commitment to reliability and our reputation for excellence. At Rolling Suds we take a customer-first approach and we are always looking for team members who share our values and commitment to providing exceptional service. If youre interested in joining our team and becoming a part of a company that values hard work dedication and excellence then we invite you to explore our career opportunities today.
At Rolling Suds we invest heavily in our team members and provide extensive training and support. We believe in creating a culture of excellence where employees are encouraged to develop their skills and take pride in their work. Whether youre a seasoned professional or just starting out we offer opportunities for growth and advancement. Our team members are given the tools and resources they need to succeed and we believe in recognizing and rewarding hard work and dedication. Join our team and become a part of a supportive and positive work environment that allows you to thrive.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Rolling Suds Corporate.
Required Experience:
Manager
About Company
Local pressure washing service in Baltimore, MD. We provide cleaning service to residential and commercial properties, including Roofs, Siding, Driveways, Decks, Buildings and more. Book Now!