Business Manager
Boston, MA - USA
Job Summary
We are seeking a highly motivated Business Manager to support an investment team. This role combines strategic coordination project management and executive support playing a critical part in enabling the team to effectively deliver for clients and execute on business priorities.
The successful candidate will act as a trusted partner to the team leveraging strong organizational awareness business acumen and project management expertise to drive operational efficiency and support key initiatives.
Position Responsibilities
Business & Team Support
Provide proactive high-level support to a team of an investment team (Portfolio Managers Client Portfolio Managers and Analysts) enabling them to focus on investment activities and client engagement
Act as a central point of coordination across the team ensuring alignment on priorities deadlines and deliverables
Support preparation of client materials presentations and reporting in partnership with the team
Build strong relationships across internal stakeholders to facilitate communication and execution
Project & Initiative Management
Lead and manage key business initiatives and projects on behalf of the team ensuring timely and high-quality delivery
Track deliverables manage timelines and coordinate across cross-functional partners (e.g. Sales Product Operations Compliance)
Monitor progress against key priorities proactively identifying risks and resolving issues
Prepare updates reporting and dashboards for leadership and team discussions
Support business planning pipeline tracking and execution of strategic initiatives
Stakeholder Coordination & Communication
Facilitate communication between Portfolio Managers Client Portfolio Managers and internal/external stakeholders
Coordinate meetings agendas and follow-ups for internal strategy sessions and client-related discussions
Ensure timely follow-up on action items and commitments made by the team
Draft and manage communications including materials of a sensitive or confidential nature
Operational & Administrative Excellence
Manage complex calendars meeting logistics and travel arrangements (including international travel)
Prepare meeting materials capture key notes and track decisions and next steps
Maintain organized records documentation and reporting tools
Manage expense reporting billing follow-ups and related administrative processes
Identify opportunities to streamline workflows and enhance team efficiency
Governance & Reporting
Support preparation of materials for senior leadership client reviews and committee meetings
Gather and analyze data to provide insights and support decision-making
Assist with governance regulatory and compliance-related requirements as needed
Shared Responsibilities
Partner with administrative teams and business stakeholders to ensure seamless support
Contribute to cross-functional projects and broader team initiatives
Foster a collaborative high-performing team environment
Required Qualifications
Bachelors degree preferred
7 years of experience in business management executive support or operations within financial services / asset management
Demonstrated project management experience with the ability to manage multiple priorities
Advanced proficiency in MS Office (PowerPoint Excel Outlook)
Strong understanding of investment teams client servicing models or portfolio management environments is an asset
Key Competencies
Project & Program Management
Stakeholder Management & Influence
Strategic Coordination
Executive Communication
Prioritization & Time Management
Problem Solving & Continuous Improvement
Decision Authorities
Prioritizing team activities meetings and deliverables
Driving timelines and accountability across projects and stakeholders
Recommending process improvements to enhance team effectiveness
When You Join Our Team
Well empower you to learn and grow the career you want
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words
As part of our global team well support you in shaping the future you want to see
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Boston MassachusettsWorking Arrangement
Salary range is expected to be between
$92475.00 USD - $160290.00 USDEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays 3 personal days 150 hours of vacation and 40 hours of sick time (or more where required by law) each year and we offer the full range of statutory leaves of absence.
We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify
Company: John Hancock Life Insurance Company (U.S.A.)Required Experience:
Manager
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.