Business Intelligence & Operations Analyst

Armoured One located in Syracuse NY is looking for a Business Intelligence & Operations Analyst to join our growing company and work on our Business Intelligence team. This position under the direction of the Business Intelligence Analyst is a hands-on analytical role focused on helping the business make better decisions with data. Youll work across Sales Operations Field Service Finance and Inventory using data to understand whats happening identify opportunities and improve how we operate. Were looking for someone who is analytical curious detail-oriented and naturally interested in figuring things out.

Our ideal candidate would be interested in the following:

Working with large or messy datasets.

Learning new software and systems.

Solving problems where the answer isnt immediately obvious.

Working independently and taking ownership of projects.

Communicating analytical findings clearly to non-technical people.

Salary: Starts at $70000 per year

Full-time 8:00am - 5:00pm Monday - Friday

• Analyze business performance and develop meaningful KPIs and reports.
• Build maintain dashboards and analytical tools with Tableau Excel and Google Sheets.
• Develop forecasts and analysis for sales operations invoicing and cash flow.
• Work with data from Salesforce Rootstock ERP and other business systems.
• Identify data-quality issues and help improve our reporting processes.
• Automate repetitive reporting and analytical processes.
• Conduct research and combine internal and external data to support business decisions.
• Work with department leaders to answer business questions and identify opportunities for improvement.
• Help evaluate and implement practical uses of AI and automation.

Education and Experience:

• Bachelors Degree in Business Analytics Statistics Mathematics Economics Finance Computer Science or a related field is preferred
• Excellent analytical organizational and communication skills.

Skills and Abilities:

• Excel/Google Sheets
• SQL
• Tableau Salesforce
• ERP Systems
• Experience with statistical analysis forecasting or automation is a plus.

Employment subject to pre-employment background screening

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