Business Intelligence Analyst

Position Summary
The Data and Assessment Coordinator serves as a vital member of the Institutional Effectiveness team combining strategic project management of academic program review with data analysis and dashboard development support. This dual-function role requires exceptional organizational skills and technical experience to support evidence-based decision making while ensuring compliance with institutional and accreditation standards.

Essential Duties And Responsibilities
Reporting directly to the Director of Business Intelligence within Institutional Effectiveness this position ensures seamless execution of review activities for multiple and concurrent programs and supports institutional effectiveness and business intelligence with data analytics and reporting. Data Analysis and Reporting Assists in data collection (quantitative and qualitative) analysis and development of reports to support campus-wide data-informed decision Maintains datasets for institutional effectiveness analysis and reporting Collaborates with departments to gather and validate data for program review processes Creates informative and engaging data visualizations using institutional templates and original designs Serves on data support committees as needed Strategic Planning Support Provides progress tracking for strategic planning using strategic planning assessment tools Ensures timely coordination between the presidents office and the Vice President of Institutional Effectiveness managing quick turnaround changes and providing ongoing support to the Vice President Program Review Coordination Provides comprehensive administrative support to ensure efficient and effective academic program evaluations that meet institutional and accreditation standards Serves as primary liaison between departments and external review committees Maintains detailed documentation of review processes and outcomes to drive continuous improvement Scheduling and Logistics Manages operational aspects of onsite program reviews including meetings detailed agendas and complex multi-party scheduling Coordinates comprehensive travel arrangements (flights ground transportation accommodations campus access) and detailed itineraries Secures appropriate campus venues arranges catering and processes all program review related invoices while maintaining accurate financial records for all program review expenditures

Physical Demands
While performing the duties of this job the employee is regularly required to: sit talk walk hear and use hands to handle office supplies operate computer and other office equipment. The employee frequently is required to: stand and reach with hands and arms. The employee is occasionally required to: stoop or kneel or climb and lift and/or move up to 15 pounds. Specific vision abilities required by this job include the ability to adjust focus.

Required Qualifications
Bachelors degree required preferably in Social or Behavioral Science or related discipline and one year of program management or coordination ideally in a higher education setting. Technical skills: Proficiency with data visualization tools (Tableau Power BI or similar platforms) Strong analytical skills with experience in statistical analysis Advanced Excel skills including pivot tables formulas and data manipulation Familiarity with database systems and data extraction processes Experience with project management tools and methodologies Required skills and abilities: Attention to detail with particularly accuracy in data collection data cleaning and reporting Exceptional organizational and project management abilities Strong written and verbal communication skills Attention to detail with ability to manage multiple concurrent projects Professional demeanor when working with external stakeholders and senior leadership Problem-solving skills and ability to work independently

Preferred Qualifications
Preferred skills and abilities Understanding of higher education accreditation processes preferred Advanced proficiency in SQL and database management systems Experience in higher education institutional effectiveness or academic affairs office Experience with program evaluation assessment or accreditation processes Experience with comprehensive event planning and management Familiarity with academic program review standards and best practices Knowledge of institutional effectiveness principles and practices