Business Director
Chicago, IL - USA
Job Summary
Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.
Role:Business Director
Location:Chicago United States
The Business Director is the senior strategic and commercial lead for the OLIVER studio working in partnership with our client. You are accountable for the overall health of the client relationship the financial performance of the account and ensuring studio delivery is aligned with the clients marketing priorities across all four business units.
You partner with the Program Director on operational delivery with the Associate Creative Director on creative quality and with the CRM Strategy Lead on campaign planning. You act as the key escalation point for senior client stakeholders and serve as the bridge between the clients ambitions and the studios capabilities.
- Own the senior client relationship with stakeholders across all business units building trusted strategic partnerships that go beyond brief management
- Lead weekly and monthly account rhythms status meetings QBRs and performance reviews ensuring consistent reporting against agreed SLAs and KPIs
- Manage the overall commercial health of the account including budget tracking forecasting scope management and financial reporting to OLIVER leadership
- Identify and develop organic growth opportunities across the clients portfolio acting as a proactive strategic partner rather than a reactive service provider
- Partner with the Program Director to ensure studio operations resource allocation and workflow management via OMG where the work is organised and orchestrated support on-time on-brief delivery at scale
- Lead and develop a team of Account Managers creating a high-performance client-first culture within the studio
- Represent OLIVER at a senior client leadership level presenting performance data creative work and strategic recommendations with confidence and clarity
- Work with the AI Transformation Lead to identify opportunities to integrate AI-driven efficiencies via Pencil and Share of Model into studio operations and client deliverables
- Serve as the cultural anchor of the studio: insider-minded proactive and deeply embedded in the clients mission brands and audiences
- A track recordof leading large complex client accounts ideally spanning multiple brands or business units in an in-house embedded or agency environment
- Strong commercial acumen: experience managing account-level budgets forecasting and financial reporting
- Experience in oradjacent tohigher education healthcare or mission-driven marketing is a strong differentiator
- Demonstrated ability to hold senior client relationships andfacilitatestrategic conversations with VP-level and above stakeholders
- Excellent people leadership skills with experience developing account management teams
- A proactive insider mindset: you understand the opportunity from the inside and bring the right workflows the right talent and the right technology
- Strong understanding of creative production operations briefing resourcing delivery and reporting in a high-volume content environment
- Strategic integration of AI across studio projects and operations
- Experience setting AI governance and quality standards at studio level
- Agentic leadership for complex business and creative challenges
- Drives AI innovation and shares best practice across OLIVER network
- At the time of thisposting the base salary for this position may range from$153000.00to$171000.00.Individual compensation varies based onjob relatedfactors including location business needs level of responsibility experience and qualifications. The range listed is just onecomponentof OLIVERs total compensation package.
Our values shape everything we do:
BeAmbitiousto succeed
BeImaginativeto push the boundaries of whats possible
BeInspirationalto do groundbreaking work
Bealways learningand listening to understand
BeResults-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community clients and creations
OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.
Required Experience:
Director
About Company
Oliver are the world's first and only advertising company to build in-house marketing teams and ecosystems. Your very own in house media agency.